Ariannah Brutz-Williams
Casa Grande,AZ
Summary
Adept at elevating guest experiences, I leveraged exceptional customer service and multitasking abilities at Almaris Mexican Grill And Bar to ensure seamless dining operations. My strong work ethic and team collaboration contributed to a noticeable improvement in customer satisfaction and dining efficiency. Skilled in cash handling and guest engagement, I consistently exceeded performance targets.
Overview
1
1
year of professional experience
Work History
Server
Almaris Mexican Grill And Bar
Casa Grande, AZ
02.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Hostess/server
Licanos
Show Low, AZ
10.2023 - 01.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Used cash registers and credit card machines to cash out customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Sales Clerk
Goodruby Christian Bookstore
Casa Grande, AZ
05.2023 - 08.2023
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Collaborated with team members to achieve store sales targets and improve overall performance.
Education
High School Diploma -
Pinnacle High School
Casa Grande, AZ11.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Menu Memorization
- Food Running
- High-volume dining
- Dining area maintenance
- Team Player
Timeline
Server
Almaris Mexican Grill And Bar
02.2024 - Current
Hostess/server
Licanos
10.2023 - 01.2024
Sales Clerk
Goodruby Christian Bookstore
05.2023 - 08.2023
High School Diploma -
Pinnacle High School