Arianna Romo
Canyon Lake,TX
Summary
Hardworking employee with great customer service, multitasking, and I can lift up to 80 pounds and have good stocking strategy, Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Lead
Jersey Mike's Subs
New Braunfels, Texas
03.2024 - Current
- Provided guidance and support to other team members as needed.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Handled cash register transactions accurately while providing excellent customer service.
- Responded to customer inquiries and complaints in a professional manner.
- Resolved customer complaints and reported issues to senior management.
- Delegated tasks to employees and monitored activities and task completion.
- Ensured that all safety protocols were followed at all times.
- Taught staff upselling techniques to meet revenue targets.
Lifestyle Consultant
Massage Heights
Spring Branch, TX
05.2023 - 03.2024
- Booking appointments,selling memberships and products
- Facilitated workshops on stress management and relaxation techniques.
- Educated clients on the benefits of regular massage therapy sessions.
- Maintained up-to-date knowledge of industry trends and wellness practices.
- Encouraged positive behavior changes through motivational speaking engagements.
- Created customized lifestyle plans for clients based on their individual needs and goals.
Cashier/Food Prep/Server/Cook
Wingstop
Spring Branch, TX
09.2022 - 03.2023
- Maintained cleanliness and organization of the front counter and dining area.
- Processed customer transactions efficiently at a high-volume restaurant.
- Handled cash register operations, including cash balancing at shift end.
- Trained new cashiers on register systems and customer service protocols.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
Private Nanny
Babysitter From Home
Elgin, TX
01.2020 - 12.2022
- Prepared nutritious meals and snacks tailored to children's dietary needs.
- Managed daily schedules, ensuring timely transitions between activities.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
Front desk agent/reservation consultant
Frontdesk LLC
Elgin, TX
03.2021 - 08.2021
- Greeted and assisted guests upon arrival at the front desk.
- Managed check-in and check-out processes efficiently for all guests.
- Handled guest inquiries and resolved issues in a timely manner.
- Maintained accurate records of guest bookings and reservations.
- Collaborated with housekeeping to ensure room readiness for guests.
- Processed payments and maintained cash drawer accuracy daily.
- Answered phones, responded to inquiries, and took messages.
- Answered telephones and greeted visitors to assist, answer questions and direct.
- Maintained cleanliness of lobby area at all times.
Sandwich Artist
Subway
Elgin, TX
11.2020 - 01.2021
Cashier/Customer Service/Prep Cook/Cook
Domino's
Austin, TX
01.2020 - 10.2020
Education
GED -
Gary Job Corps.
San Marcos, TX 01.2020 - 05/2020
Skills
- Team leadership
- Time management
- Team motivation
- Customer service focus
- Guest service
- POS system operation
- Childcare management
- Nutrition planning
- Activity scheduling
- Light housekeeping
- Calm demeanor
- Cleaning and sanitizing
- Quality control
- Money handling
- Supply restocking
- Sales strategy
- Conflict resolution
- Effective communication
- Friendly and personable
- Willing to learn
Certification
- Food Handler Certification, Present
- Driver's License, Present
- TABC Certified, 08/01/23, 08/31/25
Willing To Relocate
- New Braunfels, TX
- Canyon Lake, TX
- Spring Branch, TX
Languages
English, Expert
Assessments
- Work style: Reliability, Proficient, 08/01/21
- Work style: Professionalism, Proficient, 08/01/23
- Customer service, Completed, 12/01/21
- Work motivation, Proficient, 08/01/23
- Cleaner fit, Proficient, 06/01/23
- Early childhood development, Proficient, 07/01/21
- Cooking skills: Basic food preparation, Proficient, 09/01/21
- Retail customer service, Proficient, 06/01/23
Personal Information
Authorized To Work: US for any employer
Timeline
Shift Lead
Jersey Mike's Subs
03.2024 - Current
Lifestyle Consultant
Massage Heights
05.2023 - 03.2024
Cashier/Food Prep/Server/Cook
Wingstop
09.2022 - 03.2023
Front desk agent/reservation consultant
Frontdesk LLC
03.2021 - 08.2021
Sandwich Artist
Subway
11.2020 - 01.2021
GED -
Gary Job Corps.
01.2020 - 05/2020
Private Nanny
Babysitter From Home
01.2020 - 12.2022
Cashier/Customer Service/Prep Cook/Cook
Domino's
01.2020 - 10.2020