Competent in innovative problem-solving, team leadership, and data analysis. I'm looking for a challenging position at an evolving company where I can use my knowledge to advance business goals and challenge accepted practices. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Hi, I’m
Arianny Reyes
New York,NY
Summary
Overview
4
years of professional experience
Work History
7 Eleven Gas Station
Sales Associate
04.2024 - 07.2024
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Wendys Fast Food
Seasonal Customer Service
10.2023 - 12.2023
Job overview
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings
- Assisted customers in navigating the company website or mobile app for self-service options when applicable
- Collaborated with team members to improve overall response times and service quality
- Negotiated successful resolutions between customers and the company during disputes or disagreements
- Delivered personalized recommendations based on individual customer needs, driving sales growth
Jimmy Jazz
Sales Associate
08.2023 - 11.2023
Job overview
- Provided product knowledge to all customers, and completed sales at the register
- Processed shipments and ensured merchandise was represented on sales floor
- Assisted with execution of floor sets and updates, markdowns, marketing and signage
McDonald's
Crew Member
06.2021 - 12.2022
Job overview
- Greeted the customers with a smile and positive attitude
- Took orders on drive thru and processed their order in under 4 to 5 minutes
- Cleaned doors and windows, swept and mopped, took out the trash, and sanitized bathroom area, tables and chairs
- Ensured food was dated to the correct expiration date and stored at correct temperatures
- Kept kitchen staff informed by noting timing of meal progression
MariMar Cosmetics
Social Media and Operations Associate
06.2021 - 11.2022
Job overview
- Designed and edited bilingual social media promotional content using PixArt, VideoStar, iMovie, and CabCut averaging 2-3 posts per week
- Boosted online engagement with company posts on Instagram, Facebook, and Snapchat, and increased followers by 50,000 over the first six months
- Assisted with receiving orders, packing and shipping, and inventory management
Kentucky Fried Chicken - KFC
Team Member
11.2020 - 06.2021
Job overview
- Provided hospitality, providing friendly and fast-paced customer service
- Maintained high standards of customer service during high-volume operations
- Operated cash register for cash and credit card transactions with strong accuracy levels
Education
CUNY New York City College of TechnologyBrooklyn, New York
Bachelor of Science from Human Services: Human Services
University Overview
Williamsburg Preparatory SchoolBrooklyn, New York
HS Diploma
06.2023
University Overview
Skills
- Microsoft Office Suite
- Data Entry
- Photo and Video Editing
- Customer Service
- Cash Handling
- Teamwork and Collaboration
- Calm and Professional Under Pressure
- Basic maintenance tasks
- Efficient Cleaning Techniques
- Customer service-focused
Accomplishments
Accomplishments
- Awarded “Employee of the Month” in 2022.
Reporter Training
Reporter Training
Reporter Training is used in decision-making processes, for identifying adverse childhood experiences, and has guidelines to assist in recognizing signs of abuse or maltreatment while interacting virtually or in person within the New York State .Its our job to report to our supervisors when signs show.
Timeline
Sales Associate
7 Eleven Gas Station
04.2024 - 07.2024
Seasonal Customer Service
Wendys Fast Food
10.2023 - 12.2023
Sales Associate
Jimmy Jazz
08.2023 - 11.2023
Crew Member
McDonald's
06.2021 - 12.2022
Social Media and Operations Associate
MariMar Cosmetics
06.2021 - 11.2022
Team Member
Kentucky Fried Chicken - KFC
11.2020 - 06.2021
CUNY New York City College of Technology
Bachelor of Science from Human Services: Human Services
Williamsburg Preparatory School
HS Diploma