Arica Bagley
Summary
I have exceptional customer service skills. I genuinely care about people and being around my peers brings me joy. I will always come to work with a positive attitude and a skip in my step. I am dedicated to offering excellent assistance to team members and clients for the salon to run smoothly. I am skilled at coordinating appointments and supplying the client with a positive experience, while achieving the hair goal they desire.
Overview
4
4
years of professional experience
Work History
Receptionist
JCPenney Salon
08.2023 - 12.2023
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Booked appointments with the Meevo application and warmly greeted customers.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Salon Assistant
Salon Caru
12.2022 - 07.2023
- Enhanced client satisfaction by providing excellent customer service and maintaining the salon''s cleanliness.
- Assisted stylists in achieving desired results for clients through precise shampooing, conditioning, and blow-drying techniques.
- Maintained a well-organized salon environment by managing supplies inventory and restocking when necessary.
Hairstylist
Supercuts
02.2020 - 11.2022
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
Hairstylist
JCPenney Salon
07.2019 - 01.2020
- Provided personalized haircuts, styling, and color services.
- Increased salon revenue by upselling products and additional treatments during appointments.
Education
Maxim Cover Girl Semi-Finalist 2022
Criminology
Purdue Global
12.2027
General Studies
University of Nebraska - Lincoln
Lincoln, NE08.2027
Cosmetology
Paul Mitchell The School - Lincoln
Lincoln, NE07.2019
Skills
- Answer Phones
- Schedule Appointments
- Scalp Treatments
- Men and Women Haircuts
- Highlights, Balayage, Glossing
- Blowouts
- Adobe Photoshop, Lightroom
- Photography
Accomplishments
Maxim Cover Girl Semi-Finalist 2022
University of Nebraska - Lincoln Deans List 2021
References
Keri JCPenney Receptionist Supervisor 201-217-1088
Trisha JCPenney Salon Manager 201-217-1088
Ashley Supercuts Manager 402-488-7010
Timeline
Receptionist
JCPenney Salon
08.2023 - 12.2023
Salon Assistant
Salon Caru
12.2022 - 07.2023
Hairstylist
Supercuts
02.2020 - 11.2022
Hairstylist
JCPenney Salon
07.2019 - 01.2020
Maxim Cover Girl Semi-Finalist 2022
Criminology
Purdue Global
General Studies
University of Nebraska - Lincoln
Cosmetology
Paul Mitchell The School - Lincoln