Summary
Overview
Work History
Education
Skills
Timeline
Generic

Merlyn Rivera

Channelview,TX

Summary

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

4
4
years of professional experience

Work History

Receptionist

Best Western Plus Heritage
01.2023 - Current
  • Greeted guest with a positive and welcoming attitude, checking them in and providing information about hotel services, managing reservations and ensuring a smooth process with the guest
  • Additionally receptionists may handle phone calls, and address any concerns or issues that guest may have during their stay to ensure guest has a amazing experience.

Sales Associate

Academy Sports + Outdoors
11.2022 - 01.2023
  • Greeted customers with a positive and welcoming attitude, creating a friendly and inviting atmosphere
  • Actively engaged with customers to identify their needs and recommend relevant products, resulting in increased sales and customer satisfaction
  • Demonstrate expertise in explaining product features, benefits, and usage to assist customers in making purchasing decisions
  • Restock merchandise, ensuring products were displayed and accessible to customers.

Cashier

Food Town
01.2021 - 08.2022
  • Processed cash, credit, and debit transactions with register
  • Balanced the cash register at the beginning and end of each shift, ensuring accurate financial reconciliation
  • Provided exceptional customer service while handling transactions, addressing inquiries, and resolving any issues
  • Monitored and restocked necessary supplies, such as shopping bags and receipt paper, to ensure smooth operations.

Education

Nail Technician -

Houston Training School

Skills

  • Cash handling
  • Detail oriented
  • Merchandiser
  • Customer service
  • Sales
  • Answer phones
  • Promote programs
  • Bilingual (Spanish)
  • Program: Word, PowerPoint, and Excel
  • Helpful, friendly, and dependable

Timeline

Receptionist

Best Western Plus Heritage
01.2023 - Current

Sales Associate

Academy Sports + Outdoors
11.2022 - 01.2023

Cashier

Food Town
01.2021 - 08.2022

Nail Technician -

Houston Training School
Merlyn Rivera