Brooke Chavous
Hephzibah,USA
Summary
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.
Overview
6
6
years of professional experience
Work History
Receptionist
C&A Truck Repair Service
08.2024 - Current
- Greet Customers, answered phones, provided information about services, accurately notated work orders given over phone
Warehouse Associate
Amazon Warehouse
04.2023 - 10.2024
- While monitoring box preparation for300 daily customers by unloading, picking, and staging1200 products among7 crew members for the highest quality deliveries
Cashier and Customer Service
DICK'S Sporting Goods
11.2021 - 05.2023
- Mastered POS (point of service) systems to handle payments ranging from $1,000 to $2,000 per shift
- Assisted an average of40 customers per day in finding and selecting items, and provided recommendations
- Proactively kept abreast of the products and services to include the latest offerings and sales, to allow for each customer to get the best value on their dollar
Cashier/Customer Service
KJ's Market
10.2019 - 11.2021
- I warmly welcomed20+ customers per shift into the store, offered advice on products, and assisted with finding merchandise throughout the store
- As well as providing exceptional customer service to10-20 customers per shift
- I diligently handled transactions to include POS, credit, cash, exchange/returns to ensure accuracy of both cash flow and customer orders
Cashier/Customer Service
BI-LO
04.2019 - 10.2019
- Interact with customers, manage product transactions, resolve customer conflicts and answer questions, while advancing customer service and verbal communication skills
Education
High school diploma -
Hephzibah High School
Hephzibah, GA05.2022
Skills
- Technology sales
- Communication skills
- POS
- Cash Handling
- Warehouse Experience
- Cashiering
- Customer service
- Sales
- Typing
- Hospitality
- Cash register
- Cash handling
- Retail sales
- Heavy lifting
- Driving
- Data entry
- Telephone skills
Timeline
Receptionist
C&A Truck Repair Service
08.2024 - Current
Warehouse Associate
Amazon Warehouse
04.2023 - 10.2024
Cashier and Customer Service
DICK'S Sporting Goods
11.2021 - 05.2023
Cashier/Customer Service
KJ's Market
10.2019 - 11.2021
Cashier/Customer Service
BI-LO
04.2019 - 10.2019
High school diploma -
Hephzibah High School
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