Angelica Martinez
16156 Central Ave ,CA
Summary
Dynamic professional with extensive experience in office administration and patient management at Foothill Family Dental Group. Proven ability to enhance service quality through effective scheduling and staff training. Skilled in data inputting and multi-line telephone operation, fostering a collaborative environment that drives clinic productivity and patient satisfaction.
Overview
8
8
years of professional experience
Work History
Receptionist
Foothill Family Dental Group
210 Grand Ave Suite 420
03.2026 - Current
- Oversaw patient scheduling utilizing dental software to enhance appointment efficiency.
- Facilitated effective communication between patients and dental staff to improve service quality.
- Streamlined processing of patient records and insurance information to enhance accuracy.
Business Manager
Western Dental & Orthodontics
1453 N. Azusa Ave
01.2018 - 03.2026
- Designed and executed comprehensive staff training programs to enhance team performance.
- Evaluated patient feedback to drive service enhancement initiatives.
- Managed scheduling and resource allocation to enhance clinic productivity.
Education
High School Diploma -
William Workman High School
16303 E. Temple Ave 06.2004
Skills
- Office administration
- Data inputting
- Multi-line telephone operation
- Scheduling appointments
- Fast learner
- Bilingual
- Detail oriented
- Answer phones
Timeline
Receptionist
Foothill Family Dental Group
03.2026 - Current
Business Manager
Western Dental & Orthodontics
01.2018 - 03.2026
High School Diploma -
William Workman High School