Arick Howells
Nashville,TN
Overview
9
9
years of professional experience
Work History
Operations Manager
Chief's on Broadway
Nashville, Tennessee
11.2024 - Current
- Supervised daily operations to ensure efficient workflow and service quality.
- Managed staff schedules to optimize labor and meet peak demand periods.
- Coordinated inventory management to maintain stock levels and reduce waste.
Bar Manager
Glen Oak Country Club
Clarks Summit, PA
07.2023 - 11.2024
- Managed bar staff as well as scheduled and trained new hires.
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Maintained accurate records of liquor inventory and purchases for budgeting purposes, implemented waste reduction and cost control initiatives.
Restaurant Assistant Manager
Kalahari Resorts Poconos
Mount Pocono, PA
01.2022 - 07.2023
- Worked in cooperation with front and back of house staff to ensure smooth operations.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.
Bartender/Wait Staff Member
Glen Oak Country Club
Clarks Summit, PA
06.2017 - 09.2020
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Catering/Concessions Worker
Spectra Experiences-Donald L. Tucker Civic Center
Tallahassee, FL
01.2019 - 02.2019
- Prepared and served food and beverages, assuring freshness and availability.
- Effectively worked with teammates and openly invited coaching from management team.
Banquet Staff Member
Hilton Scranton & Conference Center
Scranton, PA
12.2018 - 02.2019
- Orchestrated breakdown of rooms and cleanup to return event spaces to original order.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Concessions Cashier/Worker
Spectra Experiences-Blue Wahoos Stadium
Pensacola, FL
06.2018 - 08.2018
- Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
- Completed opening, closing and shift change tasks to promote store efficiency.
Education
Bachelor of Science - Hotel Restaurant And Tourism Management
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA12.2021
Skills
- RAMP Certified
- ServSafe Certified
- High-volume dining
- Dining customer service
- Liquor, wine and food service
- Point of Sale (POS) system operations
- Table setting arrangements
- Check payment processing
- Dining crew workflow optimization
- Service prioritization
Timeline
Operations Manager
Chief's on Broadway
11.2024 - Current
Bar Manager
Glen Oak Country Club
07.2023 - 11.2024
Restaurant Assistant Manager
Kalahari Resorts Poconos
01.2022 - 07.2023
Catering/Concessions Worker
Spectra Experiences-Donald L. Tucker Civic Center
01.2019 - 02.2019
Banquet Staff Member
Hilton Scranton & Conference Center
12.2018 - 02.2019
Concessions Cashier/Worker
Spectra Experiences-Blue Wahoos Stadium
06.2018 - 08.2018
Bartender/Wait Staff Member
Glen Oak Country Club
06.2017 - 09.2020
Bachelor of Science - Hotel Restaurant And Tourism Management
East Stroudsburg University of Pennsylvania