Ariel Artman
Youngstown,OH
Summary
Dynamic Team Lead at Walmart with a proven track record in enhancing operational efficiency and customer satisfaction. Skilled in process improvement and employee training, I foster teamwork and communication, driving team performance. Recognized for implementing successful strategies that increased customer engagement and streamlined workflows, ensuring high-quality service delivery.
Overview
8
8
years of professional experience
Work History
Team Lead
Walmart
Hermitage, PA
09.2022 - Current
- Led team to achieve operational goals through effective workflow management.
- Trained and mentored new employees on best practices and safety protocols.
- Implemented process improvements to enhance efficiency in daily operations.
- Monitored inventory levels, ensuring accurate stock management and replenishment.
- Conducted performance evaluations, providing constructive feedback for team development.
- Analyzed sales data to identify trends and inform strategic decisions for promotions.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Baker/cashier/server
Golden Corral
Hermitage, PA
09.2017 - 10.2022
- Prepared and baked a variety of bread and pastries according to established recipes.
- Operated baking equipment efficiently, ensuring compliance with safety and sanitation standards.
- Monitored inventory levels of ingredients, assisting in restocking as needed to maintain operations.
- Assisted in training new staff on proper baking techniques and equipment usage.
- Maintained cleanliness of workstations and adherence to food safety regulations throughout shifts.
- Produced consistently high-quality baked goods for customers.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Leveraged social media to showcase bakery creations, significantly increasing online engagement and inquiries.
- Coordinated with front-of-house team to ensure timely display of fresh baked goods, enhancing customer experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Education
High School Diploma -
Home Schooled
Sharpsville, PASkills
Team leadership
Workflow management
Employee training
Process improvement
Customer satisfaction
Risk management
Conflict resolution
Coaching and mentoring
Communication skills
Time management
Team collaboration
Attention to detail
Relationship building
Problem-solving
Timeline
Team Lead
Walmart
09.2022 - Current
Baker/cashier/server
Golden Corral
09.2017 - 10.2022
High School Diploma -
Home Schooled