Ariel Bernstein
Freehold
Summary
Seasoned employee focused on maximizing customer satisfaction, coaching new staff, and maintaining smooth operations. Knowledgeable about all customer-facing areas, and how to spot and solve problems before they grow.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Lead Server
Pho99 @Vietnamese Restaurant
Eatontown
11.2017 - Current
- Managed opening and closing duties to facilitate restaurant operations.
- Provided exceptional service to high volume of daily customers.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
COVID-19 Swabber w/Phlebotomy Technician
Genesis labs
Eatontown
03.2020 - 06.2022
- Collected samples from patients efficiently and accurately.
- Adhered to HIPAA regulations when handling confidential patient information.
- Collected blood samples using venipuncture and capillary techniques.
Phlebotomist Technician
Central Jersey Blood Center
Shrewsbury
02.2018 - 11.2018
- Accurately labeled vacutainer tubes with patient name, date and time of collection.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce their fear or anxiety, and optimize their cooperation.
- Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories.
Phlebotomist
Community Medical Center
Toms River
11.2016 - 02.2018
- Performed bedside tests like bleeding time tests and entered results into patient charts.
- Followed physician orders when administering therapeutic phlebotomy.
- Ensured HIPAA compliance.
- Validated blood and specimen collection orders, alerting nurses or physicians of discrepancies between order and nursing station logs.
Education
Phlebotomy
Ocean County College
Toms River, NJ2016
High School Diploma -
Brick Memorial High School
Brick, NJ2015
Skills
- Service industry background
- Hospitality expertise
- Strong communication skills
- Food handling
- Table clearing and setting
- Teamwork and collaboration
Certification
Certified Phlebotomist
Timeline
COVID-19 Swabber w/Phlebotomy Technician
Genesis labs
03.2020 - 06.2022
Phlebotomist Technician
Central Jersey Blood Center
02.2018 - 11.2018
Lead Server
Pho99 @Vietnamese Restaurant
11.2017 - Current
Phlebotomist
Community Medical Center
11.2016 - 02.2018
Phlebotomy
Ocean County College
High School Diploma -
Brick Memorial High School