Alyssa Tucker
Olive Garden
Greeley,CO
3
years of professional experience
Energetic Waitress offering more than 7 years' expertise working in upscale restaurants. Poised, pleasant and skilled in sales methods. Seeking a new position with an organization in the hospitality industry. Resourceful professional skilled at promoting memorable dining experiences. Team player offering dynamic personality and extensive background working in restaurant settings.
Work History
Server
5 Months- Delivered quality service by providing a warm and welcoming environment.
- Up-sold alcoholic beverages, appetizers and desserts.
- Served beverages, breads and butter and replenished items as necessary.
- Received frequent customer compliments for going above and beyond normal duties.
Supervisor/Server
8 Months- Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
- Created fun team building activities to engage staff in up-selling to meet revenue targets.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled cash, credit, debit cards and personal checks, providing correct change in payment transactions.
- Ensured all food was prepared on-time and according to specifications.
Lead Server/Host
1 Year 7 Months- Maintained an atmosphere of enthusiastic customer service.
- Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
- Provided extensive information about menu items, took down special restrictions and always suggested upsell items like appetizers.
- Swept, wrapped silverware and performed other tasks to help the dining room operate in an efficient manner.
Server
1 Year- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Up-sold alcoholic beverages, appetizers and desserts.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
Education
GED
Massage
Skills
Customer service
Hospitality
Background in sales
Service industry background
POS inventory system operation
Effective trainer
Committed team player
Multitasking
Quick learner
Strong work ethic
Outgoing and energetic
Courteous
professional demeanor
Timeline
Server
Olive Garden
09.2018 - 02.2019Read More
Supervisor/Server
Village Inn
10.2017 - 06.2018Read More
Lead Server/Host
Yolk/Eggonomics
03.2016 - 10.2017Read More
Server
Movie Tavern Inc.
12.2015 - 12.2016Read More
Denver School Of Massage Therapy
Massage
Read More
Rangview High School
GED
Read More