Ariel Caldwell
Las Vegas,NV
Summary
Administrative professional skilled in optimizing office workflows and managing diverse administrative tasks. Proven ability to support higher management through effective scheduling and coordination. Strong focus on team collaboration and adaptability to changing organizational needs, ensuring seamless operations and goal achievement.
Overview
8
8
years of professional experience
Work History
Kit Administrator
Global Experience Specialists Inc. (GES)
Las Vegas, NV
02.2023 - 12.2024
- Streamlined office operations to enhance workflow efficiency and reduce redundancies.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Created pricelist's through unique systems
Exhibitor Services Coordinator
Global Experience Specialists (GES)
Las Vegas, NV
01.2020 - 01.2023
- Coordinated logistics for exhibitor services, ensuring seamless operations during events.
- Managed exhibitor inquiries and provided solutions to enhance customer experience.
- Collaborated with cross-functional teams to ensure alignment on project goals and timelines.
- Managed communication between event organizers, exhibitors, and venue staff for seamless execution of event logistics.
- Handled the logistics of booth set-up and dismantling, ensuring a smooth transition between event stages.
- Managed high-volume customer inquiries through multiple communication channels, ensuring timely and effective responses.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Animal Control Dispatcher
Clark County Animal Control & Park Police
Las Vegas, NV
05.2019 - 02.2020
- Managed call routing and prioritized dispatching based on urgency.
- Collaborated with law enforcement agencies to ensure public safety.
- Developed and maintained accurate records of service requests and incident reports.
- Monitored radio communications to facilitate real-time updates for field officers.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained accurate records of all dispatched calls
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Host/Busser/Customer Service/Server
Outback SteakHouse
Las Vegas, NV
07.2016 - 12.2019
Education
University of Nevada
Las Vegas01-2017
High School Diploma -
Spring Valley High School
Las Vegas, NV06-2014
Skills
- Knowledge and ability for excellent customer service
- Knowledge and ability to efficiently organize stock
- Fast paced and excellent at multitasking
- Knowledge of invoicing
- Type 86 words per minute
- Microsoft Word, Excel, Outlook, Spreadsheet
- Data entry
- Attention to detail
- Recordkeeping and file management
- Documentation and reporting
Accomplishments
- Spring Valley High School Diploma 2014
- Employee of the month at Outback November 2018
Timeline
Kit Administrator
Global Experience Specialists Inc. (GES)
02.2023 - 12.2024
Exhibitor Services Coordinator
Global Experience Specialists (GES)
01.2020 - 01.2023
Animal Control Dispatcher
Clark County Animal Control & Park Police
05.2019 - 02.2020
Host/Busser/Customer Service/Server
Outback SteakHouse
07.2016 - 12.2019
University of Nevada
High School Diploma -
Spring Valley High School