ARIEL CALDWELL
Bethpage,TN
Summary
Organized administrative and compliance professional with expertise in referral processing, documentation review, and healthcare records management. Proficient in TPA systems, electronic medical records, invoicing, and policy-driven workflows. Demonstrates strong follow-through and accuracy while managing competing priorities in fast-paced environments.
Overview
12
12
years of post-secondary education
12
12
years of professional experience
Work History
EXECUTIVE ADMINISTRATIVE ASSISTANT
FQHC 340B Compliance, LLC
Lebanon, TN
11.2022 - Current
- Perform administrative support across day-to-day operations, including documentation, data entry, coordination, and tracking of time-sensitive tasks.
- Review electronic medical record information and supporting documentation in eCW and CaptureRx/TPA workflows to determine referral eligibility and appropriate processing.
- Apply established policies and procedures to evaluate referrals, identify discrepancies, and document or communicate issues requiring follow-up.
- Supported FQHC 340B compliance operations by processing referrals and reviewing patient/provider/facility information to ensure adherence to program requirements.
- Communicated with internal team members and external partners to resolve referral questions and address compliance-related issues, ensuring accurate information flow.
- Assist with invoice documentation and related administrative processes, including employee setup and state-specific administrative requirements.
- Maintained organized records with meticulous attention to detail while managing confidential healthcare and business information.
Behavior Management Specialist
Robson Academy
Nashville, Tennessee
07.2022 - 11.2022
- Conducted behavior assessments to identify student needs and challenges.
- Developed individualized behavior intervention plans for at-risk students.
- Collaborated with teachers to implement classroom management strategies effectively.
REGISTERED BEHAVIOR THERAPIST
JoyBridge Kids
02.2021 - 07.2022
- Assessed clients' intellectual and adaptive functioning through functional behavioral assessments.
- Analyzed client data to compose behavioral intervention plans and make recommendations for programming.
- Coached families in implementing individualized behavioral program plans to enhance client outcomes.
- Provided essential services supporting client health, safety, and welfare.
- Facilitated goal-setting sessions with patients, focusing on realistic, positive targets to promote personal growth.
- Supported clients in gaining insight into their relationships and feelings through guided conversations. into relationships and feelings through communication and discussion.
- Educated clients on practical strategies for navigating everyday challenges and coping with trigger events. for managing typical life situations and trigger events.
SPECIAL EDUCATION PARAPROFESSIONAL
Wilson County School System
07.2019 - 02.2021
- Implemented behavior-management strategies and individualized instruction for diverse special-education needs.
- Aided in development of BSPs and BIPs by providing direct feedback on student behaviors and concerns to inform interventions.
- Executed behavior-management strategies and tailored instruction to address diverse special-education needs, fostering student engagement.
- Evaluated student progress and collaborated with case managers to ensure alignment with individual goals and IEP objectives.
- Assisted with development of BSPs and BIPs by providing direct feedback about behaviors and concerns.
- Maintained a safe, organized learning environment through proactive behavior support.
CHILD CARE PROVIDER
Wilson County School System
02.2015 - 08.2019
- Coordinated schedules, classroom routines, and age-appropriate activities to create a nurturing school environment.
- Observed behavior and redirected children as appropriate while maintaining a safe environment.
- Observed behavior and redirected children to ensure safety.
- Prepared nutritious meals and snacks in accordance with dietary guidelines and individual restrictions to support children's health.
Education
Bachelor of Science - Integrated Studies
Middle Tennessee State University
Murfreesboro, TN 08.2015 - 11.2020
Associate of Science -
Volunteer State Community College
Gallatin, TN 08.2012 - 07.2015
High School Diploma -
Lebanon High School
Lebanon, TN 08.2008 - 05.2012
Skills
- Invoicing/Employee Administration
- Data documentation
- Administrative Support
- Microsoft Office
- Microsoft Excel
- QuickBooks
- Time management
- Team collaboration
- Effective communication
- Calendar management
Skills And Credentials
•Executive & Administrative Support •Calendar & Schedule Management
•Data Entry & Records Management
•Document Preparation & Organization
•Email & Professional Correspondence
•Confidential & Sensitive Information Handling
•Microsoft Office Suite
•Electronic Health Record (EHR) Systems
•Customer Service & Professional Communication
•Time Management & Prioritization
•Remote/Virtual Office Support
•Team Collaboration
Timeline
EXECUTIVE ADMINISTRATIVE ASSISTANT
FQHC 340B Compliance, LLC
11.2022 - Current
Behavior Management Specialist
Robson Academy
07.2022 - 11.2022
REGISTERED BEHAVIOR THERAPIST
JoyBridge Kids
02.2021 - 07.2022
SPECIAL EDUCATION PARAPROFESSIONAL
Wilson County School System
07.2019 - 02.2021
Bachelor of Science - Integrated Studies
Middle Tennessee State University
08.2015 - 11.2020
CHILD CARE PROVIDER
Wilson County School System
02.2015 - 08.2019
Associate of Science -
Volunteer State Community College
08.2012 - 07.2015
High School Diploma -
Lebanon High School
08.2008 - 05.2012