Ariel Collins
Dallas,TX
Summary
Driven professional with a track record of enhancing customer service and streamlining returns processes at Amazon. Excelled in roles requiring order preparation, product restocking, and effective communication. Demonstrated proficiency in data entry and a commitment to providing exceptional support, leveraging both hard skills like data documentation and soft skills such as efficient time management. Hard working and fast learner wanting to start off a great career in the healthcare field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Customer Returns Associate
Amazon
Dallas, TX
09.2024 - 02.2025
- Attached identifying tags to track returned items and put back into stock.
- Maintained customer records to document return transactions.
- Worked with team members to facilitate efficient returns and provide outstanding customer service.
Warehouse Associate
Neiman Marcus Group
Dallas, TX
05.2022 - 01.2024
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Packed goods for shipment in accordance with customer instructions.
- Prepared documentation to track and report on damaged or missing items.
- Computed shipping, storage or demurrage charges using computer or price list.
Front End Associate
Tom Thumb Food Stores
Dallas, TX
04.2020 - 08.2021
- Provided feedback from customers to store management to improve service and products.
- Greeted customers promptly and responded to questions.
- Answered customer inquiries regarding store policies and procedures.
- Answered phone calls to assist customers with questions and orders.
- Organize promotional displays, or arrange merchandise on counters or tables, to promote sales.
Education
High School Diploma -
Lake Highlands High School
Dallas, TX05-2021
Associate of Applied Science - Allied Health
Dallas College
Dallas, TXBachelor of Science - Kinesiology- Exercise & Allied Health Professions
Tarleton State University
Stephenville, TXSkills
- Order selection and preparation
- Retail transactions
- Product restocking
- Customer service
- Efficient time management
- Data Communication
- Data entry and documentation
- CPR expertise
- First aid and CPR
- First aid training
- Basic life support (BLS)
Certification
- Basic Life Support (BLS)
Languages
English
Native/ Bilingual
Affiliations
- Enjoy working out.
- I love getting to know people.
- Love networking.
- Want to grow in the healthcare field
Timeline
Customer Returns Associate
Amazon
09.2024 - 02.2025
Warehouse Associate
Neiman Marcus Group
05.2022 - 01.2024
Front End Associate
Tom Thumb Food Stores
04.2020 - 08.2021
High School Diploma -
Lake Highlands High School
Associate of Applied Science - Allied Health
Dallas College
Bachelor of Science - Kinesiology- Exercise & Allied Health Professions
Tarleton State University