Ariel Davis
Phoenix,AZ
Summary
Adept at enhancing patient experiences and streamlining clinic operations, I leveraged my expertise in electronic health records management and compassionate caregiving at Adobe ENT & Allergy. Demonstrated proficiency in medical terminology and patient care coordination, significantly improving clinic efficiency and patient satisfaction. Personable Medical Assistant bringing several years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
8
8
years of professional experience
Work History
Back Office Medical Assistant
Adobe ENT & Allergy
Glendale, AZ
10.2019 - Current
- Performed administrative duties such as filing, faxing, copying, scanning and mailing of documents.
- Answered incoming calls from patients and other medical personnel in a timely manner.
- Scheduled patient appointments, verified insurance information and maintained accurate records.
- Communicated with doctors' offices to obtain medical records for patients.
- Provided clerical support to the back office staff by completing forms, entering data into electronic health records system and maintaining logs and records of patient visits.
- Prepared exam rooms prior to patient visit by stocking supplies and ensuring cleanliness of space.
- Reviewed charts before each appointment for accuracy and completeness of information.
- Assisted physicians with minor procedures such as dressing changes or injections.
- Communicated effectively with nurses, physicians and other healthcare professionals regarding patient care plans.
- Adhered to HIPAA regulations when handling confidential information.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Cleaned and maintained medical equipment following procedures and standards.
Medical Assistant
Traikovich Cosmetic Surgery
Phoenix, AZ
01.2017 - 08.2019
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Collected samples from patients for laboratory testing purposes.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Education
Certificate - Medical Assistant
Pima Medical Institute
Phoenix, AZ03-2018
High School Diploma -
East Valley Academy
Mesa, AZ05-2007
Skills
- Medication preparation
- Vital signs monitoring
- Sterilization procedures
- Medical terminology proficiency
- Patient care coordination
- Insurance verification
- Clinical documentation
- Patient scheduling
- HIPAA compliance
- Electronic health records management
- Medical equipment operation
- Communication proficiency
- Patient flow management
- Professional bedside manner
- Equipment sterilization
- Suture removal
- Compassionate caregiver
Timeline
Back Office Medical Assistant
Adobe ENT & Allergy
10.2019 - Current
Medical Assistant
Traikovich Cosmetic Surgery
01.2017 - 08.2019
Certificate - Medical Assistant
Pima Medical Institute
High School Diploma -
East Valley Academy