Lisa Hernandez
Back Office Medical Assistant
Paso Robles,CA
Summary
At Family Healthcare Network, I excelled as a Back Office Medical Assistant, where my expertise in medical terminology and patient education significantly enhanced patient care. Known for my ability to foster strong relationships and ensure safety, I adeptly managed sensitive information and supported physicians in medical procedures, embodying a reliable team player with a commitment to excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Back Office Medical Assistant
Family Healthcare Network
02.2017 - Current
- Fostered strong relationships with patients and their families by providing compassionate support and answering questions about medical care.
- Ensured compliance with HIPAA regulations through meticulous handling of sensitive patient information.
- Prepared examination rooms for patients, maintaining a clean and organized environment for optimal care delivery.
- Assisted physicians with medical procedures, ensuring high-quality patient care and safety.
- Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
- Supported positive teamwork within the healthcare team through clear communication, active listening, and constructive feedback.
- Expedited referrals to specialists by coordinating appointments, sharing pertinent medical history, and obtaining necessary authorizations from insurance providers.
- Prepared lab specimens for diagnostic evaluation.
- Collected and documented patient medical information such as blood pressure and weight.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
Education
Back Office Medical Assistant
Milan Institute
Visalia, CA11-2016
Skills
- Vital signs monitoring
- Medication preparation
- Sterilization procedures
- Medical terminology proficiency
- Reliable team player
- Specimens collection and processing
- CPR
- EMR / EHR
- Electrocardiography (EKG)
- Multitasking Abilities
- Patient Education
- Certified in CPR/AED
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
Certification
- CPR/AED Certification
- Certified Medical Assistant (CMA)
- HIPAA Compliance
- Phlebotomy Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Back Office Medical Assistant
Family Healthcare Network
02.2017 - Current
- CPR/AED Certification
- Certified Medical Assistant (CMA)
- HIPAA Compliance
- Phlebotomy Certification
Back Office Medical Assistant
Milan Institute
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