Stephanie Castillo
Anaheim,CA
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. I excel in communication, teamwork, and adaptability, ensuring seamless support in fast-paced medical environments.
Overview
5
5
years of professional experience
Work History
Back Office Medical Assistant
San Diego Cardiovascular Associates
La Jolla, CA
06.2023 - Current
- Answered incoming calls from patients and medical personnel promptly.
- Ability to assist in LEXI/BRUCE Stress Tests
- EKG, manual BP
- Monitored inventory of office supplies and placed orders as needed.
- Communicated patient care plans effectively with healthcare professionals.
- Instructed patients on medication use and lifestyle modifications per physician orders.
- Reviewed charts for accuracy and completeness before each appointment.
- Performed administrative tasks including filing, faxing, copying, and mailing documents.
- Prepared exam rooms by stocking supplies and ensuring cleanliness.
- Processed referrals for specialists in accordance with established protocols.
Seasonal Worker
Bath and Body Works, Limited Brands
Westminster, CA
07.2023 - 09.2023
- Demonstrated product features and benefits for customers' needs.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
Pediatric Medical Assistant
Dr. Cardenas, M.D.
Anaheim, CA
10.2020 - 05.2021
- Performed patient histories, vital signs, and medical screenings.
- Administered vaccines, injections, and other treatments as directed by physicians.
- Helped maintain a clean environment throughout the facility by cleaning exam rooms between patients or restocking supplies when needed.
- Maintained accurate and up-to-date patient records.
Education
Bachelor of Science - Cognitive And Behavioral Neuroscience
University of California, San Diego
La Jolla06-2025
Certificate - Medical Assistant
North Orange County ROP
Anaheim05-2021
Skills
- Patient care
- Time management
- Customer service
- Medical terminology
- Electronic health records (EPIC)
- Team collaboration
- Vital signs monitoring
- Fluent in Spanish
- EKG set up and monitoring
- Vital sign monitors
- Certified in basic life support (BLS)
- CPR
Affiliations
- Feeding San Diego from November 2024-PRESENT. I would stock and sort inventory for community members to come and pick up.
- UCSD Jacobs Medical Center from November 2021-October 2023. I would run transport lab samples to the lab, clean rooms, restock and sort supplies, assist with discharging patients, sanitize machines, answer phones, transfer calls, relay messages and page people as requested
- Church teacher/assistant since 2014 for kids 3-10 years of age. I create a fun and interactive Bible lesson and create fun arts and craft activities for them to do after.
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Seasonal Worker
Bath and Body Works, Limited Brands
07.2023 - 09.2023
Back Office Medical Assistant
San Diego Cardiovascular Associates
06.2023 - Current
Pediatric Medical Assistant
Dr. Cardenas, M.D.
10.2020 - 05.2021
Bachelor of Science - Cognitive And Behavioral Neuroscience
University of California, San Diego
Certificate - Medical Assistant
North Orange County ROP
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