Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keyeala Garvin

Avondale,AZ

Summary

Highly motivated, versatile nursing student, leveraging core medical assistant education and experience. Able to assess the needs of patients, while providing exceptional patient care and customer service. Contributes to solid and dependable physical and complex medical assistance to deliver proper patient care. Possesses perseverance, strong work ethic and veracity to learn while taking on new tasks utilizing superior organizational and time management skills.

Medical support professional with comprehensive experience in back office functions, ensuring smooth clinical operations and accurate documentation. Known for reliability and adaptability in dynamic environments, fostering collaborative team atmosphere. Expertise in patient communication, medical record handling, and adherence to healthcare protocols.

Overview

4
4
years of professional experience

Work History

Back Office Medical Assistant

Adelante Healthcare
12.2024 - 08.2025
  • Ensured compliance with HIPAA regulations through meticulous handling of sensitive patient information.
  • Assisted physicians with medical procedures, ensuring high-quality patient care and safety.
  • Prepared examination rooms for patients, maintaining a clean and organized environment for optimal care delivery.
  • Completed routine in-office laboratory tests such as checking patients' blood glucose or hemoglobin levels after basic finger sticks.
  • Supported positive teamwork within the healthcare team through clear communication, active listening, and constructive feedback.

Back Office Medical Assistant

Arizona Endocrinology Center
09.2022 - 08.2023
  • Maintain stocked, safe, and sterile treatment environment
  • Ensure proper management of patient medical information and documentation
  • Utilize office computer applications as needed to complete daily tasks.
  • Aid in educating patients and family about additional care and resources.
  • Schedule patient appointments
  • Assisted office manager with tracking inventory and restocking examination rooms and stations.
  • Supported practice growth with timely follow-up calls to patients, improving retention rates and overall satisfaction.
  • Improved communication between front and back office staff, enabling seamless coordination of patient care.

Package Handler

FedEx
10.2021 - 09.2022
  • Prep and sort packages for delivery
  • Ensure successful transfer and delivery to intended destination
  • Provide positive and reliable team support for all duties.

Crew Member

Wendy’s
05.2021 - 09.2021
  • Cash management of drive thru/lobby register.
  • Provide exceptional customer service for all visiting patrons.
  • Ensure proper food prep and storage.
  • Maintain cleanliness in lobby, restrooms, and food prep areas.

Education

Medical Assistant Diploma -

Allen School of Health Sciences
Phoenix, AZ
07.2022

Skills

  • Patient Care
  • Patient Exam Prep
  • Patient Relations & Confidentiality
  • Time Management
  • Effective Communication
  • Medical Records Management
  • Injections administration
  • Vital signs monitoring
  • HIPAA compliance
  • Medication preparation
  • Clinical documentation
  • Medical office procedures
  • Patient scheduling

Timeline

Back Office Medical Assistant

Adelante Healthcare
12.2024 - 08.2025

Back Office Medical Assistant

Arizona Endocrinology Center
09.2022 - 08.2023

Package Handler

FedEx
10.2021 - 09.2022

Crew Member

Wendy’s
05.2021 - 09.2021

Medical Assistant Diploma -

Allen School of Health Sciences

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