Highly-motivated Market Development Manager with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Market Development Representative
Husqvarna
Chicago, IL
01.2023 - Current
Maintained up-to-date knowledge of industry trends and best practices in order to provide insights into potential opportunities.
Collaborated with cross-functional teams across departments to develop innovative solutions that meet customer needs.
Built strong partnerships with vendors and distributors to maximize market coverage.
Analyzed sales performance metrics to determine areas of improvement in sales strategy execution.
Created presentations and spreadsheets to convey project goals and scope to supervisors.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Used consultative sales techniques to uncover customer questions and needs.
Presented informational sales presentations to potential customers to build strong, trusted client relationships and boost product sales.
Conducted product demonstrations to explain details, highlight features and show use.
Collaborated with internal teams to develop new product offerings based on customer feedback.
Participated in weekly meetings with senior leadership team members to discuss progress against goals and objectives and provide input into future strategy planning initiatives.
Marketed products and services at tradeshows and promotional events.
Actively sought out new business opportunities through networking events and cold calling prospects within the assigned territory boundaries.
Maintained updated knowledge through continuing education and advanced training.
Established relationships with key accounts in the region through regular visits and communications.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Utilized CRM software systems to track progress against goals and objectives.
Collaborated with internal teams on product launches, pricing changes, and new initiatives.
Reviewed competitor activities to anticipate potential threats or opportunities in the market place.
Event Sales Manager
Elevated Living
Chicago, IL
05.2022 - 01.2023
Maintained a portfolio of over 30 luxury apartment buildings within the Chicagoland area and Minneapolis region
Engaged with customers and staff to provide an excellent customer service experience and collaborative environment.
Created promotional materials, including brochures, flyers, videos and other media to support the marketing of events.
Drove growth in event management business by continuously researching and implementing improved strategies to exceed client expectations.
Monitored event budgets to ensure accuracy and efficiency in spending.
Oversaw all aspects of event production from conception through completion.
Documented events with details in customer preferences, financial considerations and successes and failures.
Lead Sever/Bartender
Thalia Hall & Punchhouse
Chicago, IL
06.2018 - 05.2022
Lead new hires through the training process to ensure procedures and culture are preserved, safe, and enjoyable for everyone.
Engaged with customers and staff to provide an excellent customer service experience and collaborative environment.
Displayed and retained extensive knowledge of liquors, wines and entrees.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Planned and coordinated special events to boost customer numbers and profits.
Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
Enrollment Advisor
EverSpring
Chicago, IL
07.2016 - 06.2018
Assisted prospective students with the admissions process by providing detailed information on enrollment requirements, tuition costs, and financial aid options.
Counseled individuals to help overcome personal, social or behavioral problems affecting educational or vocational situations.
Traveled to academic facilities with leadership to collaborate and develop trust between the partner and online admission team.
Prepared reports summarizing admissions data for senior management review.
Collaborated with financial aid, education and career services departments to achieve student enrollment targets.
Education
Bachelor of Science in Business Administration - Organizational Behavior
Colorado Technical University
Colorado Springs, CO
03.2016
Associate of Science - Human Resource And Leadership Development
Bay De Noc Community College
Escanaba, MI
04-2011
Skills
Account Management
New Business Development
Marketing Strategy Development
Social Media Savvy
Key Account Development
Rapport and Relationship Building
Brand Development and Marketing
Consultative and Relationship Selling
Brand Marketing
Territory Management
Public and Media Relations
Team Leadership
Timeline
Market Development Representative
Husqvarna
01.2023 - Current
Event Sales Manager
Elevated Living
05.2022 - 01.2023
Lead Sever/Bartender
Thalia Hall & Punchhouse
06.2018 - 05.2022
Enrollment Advisor
EverSpring
07.2016 - 06.2018
Bachelor of Science in Business Administration - Organizational Behavior
Colorado Technical University
Associate of Science - Human Resource And Leadership Development