Sheena Morrison
Henderson
Summary
Dynamic sales professional with a proven track record at Cintas, excelling in account management and customer service. Adept at data analysis and developing sales strategies, I consistently drive growth and enhance client relationships. Recognized for reliability and a strong work ethic, I thrive in fast-paced environments, delivering results that exceed expectations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Market Development Representative
Cintas
North Las Vegas
07.2017 - 09.2022
- Prospecting, cold calling, setting appointments with current customer base
- Gathered and analyzed competitor data on pricing, product sales, and marketing strategies to inform decision-making.
- Maintained quarterly/yearly KPIs
- Implemented targeted strategies that supported sustained business growth and market expansion.
- Introducing new products and services
- Executed contracts for signing and renewing business agreements.
- Maintained strong relationships and organized coordination with counterparts to enhance collaboration and effectiveness.
- Demonstrated in-depth understanding of product features and benefits.
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
North Las Vegas
09.2015 - 07.2017
- Service and sell products to new and existing customers
- Managed and grew customer accounts to enhance client satisfaction and loyalty
- Grow existing customer base by upselling and cross-selling additional products and services
- Provided excellent customer service to all customers.
- Ensured quality standards while proactively addressing customer needs and concerns
- Negotiated service agreements with clients to ensure mutual satisfaction.
- Controlled inventory levels to maintain stock availability and prevent shortages.
- Maintained safety and compliance with driving and vehicle regulations during operations.
- Maintained quarterly and yearly KPIs to monitor and assess performance trends
Sales Representative
2M INC.
Las Vegas
01.2004 - 09.2015
- Presented products and services to prospective and existing customers to meet client needs.
- Contacted new and existing customers to highlight product benefits and drive engagement.
- Fostered relationships with customers, expanding customer base and enhancing retention.
- Enhanced customer purchasing experiences, contributing to consistent revenue growth.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
Education
Dental Assisting -
College of Southern Nevada
Las Vegas, NV06-2003
X-ray Technician - Dental Assisting
College of Southern Nevada
Las Vegas, NV06-2003
High School Diploma -
Palo Verde High School
Las Vegas, NV06-2001
Skills
- Sales and marketing
- Sales strategy
- Sales performance
- Account management
- Market analysis
- Data analysis
- Relationship building
- Computer skills
- Collaboration techniques
- Problem solving
- Customer service
- Professionalism
Certification
SSR Certification Location 59 2014
#1 SSR Mountain Region 2015
ABS Completion Phoenix, AZ 2017
Sales Summit Club 2017 Q1
Sales Summit Club 2017 Q2
Sales Summit Club 2019 Q2
Sales Summit Club 2020 Q4
Mentor 2020
Sales Summit Club 2021 Q4
Sales Summit Club 2022 Q1
#1 SSR Mountain Region 2015
ABS Completion Phoenix, AZ 2017
Sales Summit Club 2017 Q1
Sales Summit Club 2017 Q2
Sales Summit Club 2019 Q2
Sales Summit Club 2020 Q4
Mentor 2020
Sales Summit Club 2021 Q4
Sales Summit Club 2022 Q1
Timeline
Market Development Representative
Cintas
07.2017 - 09.2022
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
09.2015 - 07.2017
Sales Representative
2M INC.
01.2004 - 09.2015
Dental Assisting -
College of Southern Nevada
X-ray Technician - Dental Assisting
College of Southern Nevada
High School Diploma -
Palo Verde High School