Ariel Ellis
Oxford,Mississippi
Summary
Dedicated with demonstrated strengths in customer service, time management and trend tracking. Bringing excellent food and money handling ability. Considered hardworking, ethical and detail-oriented. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Willingness to take on any task to support team and help business succeed.
Overview
5
5
years of professional experience
Work History
Guest Service Representative
Graduate Hotel
Oxford, MS
03.2024 - Current
- Managed guest inquiries and resolved issues promptly.
- Processed check-ins and check-outs using hotel management software.
- Provided assistance to guests throughout their stay.
Carhop Server
Sonic Drive
Eupora, MS
05.2020 - 08.2023
- Maintained cash drawer, accurately processing customer payments using POS system
- Restocked service counter with utensils and condiments for staff convenience
- Fostered positive experiences with personable, upbeat and professional car-side service
- Greeting all guests in a polite and friendly manner with a smile
- Making accurate change quickly and efficiently for restaurant guests
- Highlighted and explained seasonal promotions and special offers
- Built and maintained strong working relationships with team members
- Responded to challenges calmly and smoothly, turning over spaces and keeping customers notified of wait times.
Education
Bachelor of Arts - Psychology
University of Mississippi
University, MS05.2026
High School Diploma -
Eupora High School
Eupora, Mississippi05.2022
Skills
- Hospitality and accommodation
- Customer service
- Team leadership
- Reliability
- Analytical thinking
- Positive attitude
- Cash handling
- Conflict resolution
- Interpersonal communication
Accomplishments
- Graduated cum laude
- Awarded Demus Memorial Scholarship
- Received ECOM Scholarship Award
- Graduated in Top 10% of Class
Languages
ASL
Elementary
Timeline
Guest Service Representative
Graduate Hotel
03.2024 - Current
Carhop Server
Sonic Drive
05.2020 - 08.2023
Bachelor of Arts - Psychology
University of Mississippi
High School Diploma -
Eupora High School