Ariel Fieber
Dallas,TX
Summary
Results-driven retail professional with 10+ years of experience at Dick's Sporting Goods and other major retailers. Proven track record in store operations, team support, recruiting, and administrative leadership. Highly organized and detail-oriented with strong communication skills and a passion for developing teams and driving store performance. Currently pursuing HR certification to further enhance leadership and people management capabilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Dick's Sporting Goods
Dallas, Texas
08.2023 - Current
- Serve as a key communication hub by managing store phone lines and responding to athlete and teammate inquiries
- Monitor store email and corporate systems (Home Plate) to ensure timely communication of company updates and initiatives
- Maintain organized employee records and store documentation, ensuring compliance and accessibility
- Audited timecards for accurate payroll and attendance tracking
- Partner with management to track attendance and enforce company performance protocols
- Assist new hires with onboarding systems, documentation (including I-9 verification), and benefits overview
- Supported full-cycle recruiting by managing job postings, screening candidates, scheduling interviews, and facilitating onboarding
- Oversee daily distribution and tracking of store devices and keys; coordinate repairs to maintain operational efficiency
- Coordinated store supply orders and submitted work orders to meet operational needs
- Manage inventory-related data entry including out-of-stock, known theft, and shrink reporting
- Process expense submissions for management and team members
- Tracked compliance and training programs for the team
- Ensure adherence to company policies and operational standards
Price & Signage Lead
Dick's Sporting Goods
Dallas, Texas
03.2016 - 08.2023
- Led execution of weekly price changes, consistently achieving 95%+ accuracy
- Conducted pricing audits across departments to ensure accuracy and compliance
- Managed weekly ad setup and takedown, ensuring 100% accuracy across the store
- Executed brand signage in alignment with company promotional standards
- Maintained awareness of upcoming promotions and workload priorities via Homeplate/ store email
- Collaborated with department leads to complete workload on time
- Trained new teammates on pricing systems and ad execution processes
- Processed clearance merchandise following company cadence guidelines
- Organized workspace to enhance operational efficiency
Cashier
Dick's Sporting Goods
Arlington, Texas
01.2016 - 03.2016
- Delivered personalized service by anticipating and identifying athlete needs and recommending effective product solutions
- Promoted credit and scorecard loyalty program to athletes while ensuring fast, accurate transactions
- Increased market basket through effective upselling and targeted product recommendations
- Provided excellent customer service, resulting in positive customer feedback and surveys
- Maintained a clean, organized, and customer-ready checkout environment
- Ensured athletes left with a positive and lasting impression
- Created a positive first impression by welcoming every athlete, every time
Hardlines Associate
Sears
Hanford, California
01.2014 - 12.2015
- Welcomed customers, guided them to products, and provided product knowledge
- Supported merchandising operations by stocking and replenishing inventory
- Organized product displays and facilitated weekly price changes for improved visibility
- Organized displays, and assisted with weekly price changes
- Supported weekly ad setup and ensured signage accuracy
- Assisted with register backup during peak business hours
Cashier/ Operations Associate
Old Navy
Hanford, California
11.2013 - 11.2014
- Handled cash, credit/ debit cards, accurately and professionally
- Provided exceptional customer service, contributing to high loyalty program retention
- Handled high-volume telecommunications and guest inquiries to enhance customer experience
- Recognized for top credit card performance (10 applications in one day)
- Streamlined backroom operations by efficiently processing and organizing incoming shipments
- Executed scheduled price changes to maintain pricing accuracy.
- Set merchandise displays based on company standards
Cashier
Kmart
Lemoore, California
02.2011 - 09.2013
- Greeted customers warmly, addressing inquiries about products and store policies to enhance shopping experience
- Provided speedy, and efficient checkout service while remaining clean and organized
- Delivered personalized assistance to help customers find what they need
- Assisted with merchandise recovery and restocking to maintain product availability and store presentation
- Managed cart recovery, ensuring customers had easy access to shopping carts for convenience
Education
High School Diploma -
Skills
- Timecard & Attendance Management
- Recruiting & Onboarding
- Inventory & Operational Support
- Microsoft Word & Excel
- Workday
- Legion
- Data analysis
- Detail-Oriented & Highly Organized
- Multitask management
- Adaptability & Problem Solving
- Strong Communication & Interpersonal Skills
- Leadership & Team Development
Certification
Currently pursuing HR Certification
Timeline
Administrative Assistant
Dick's Sporting Goods
08.2023 - Current
Price & Signage Lead
Dick's Sporting Goods
03.2016 - 08.2023
Cashier
Dick's Sporting Goods
01.2016 - 03.2016
Hardlines Associate
Sears
01.2014 - 12.2015
Cashier/ Operations Associate
Old Navy
11.2013 - 11.2014
Cashier
Kmart
02.2011 - 09.2013