Problem solver Authorized to work in the US for any employer
Overview
2
2
years of professional experience
Work History
CSR - Customer Service Representative
Everise
Work From Home
08.2024 - Current
Provides support via phone, chat, or email, resolving customer issues with empathy, building relationships, and promoting client products/services, often remotely, requiring strong communication, multitasking (multiple systems), problem-solving, and self-discipline, with roles varying from general support to specialized health or sales-focused positions, aiming for high satisfaction and potential sales/upsells
Work from home
Fulfillment Associate
Amazon
Carencro, LA
06.2024 - 09.2025
Manages inventory to enhance accuracy and customer satisfaction.
Ensures efficient order picking to boost operational efficiency.
Collaborates with team to maintain optimal stock levels.
Identifies and resolves inventory discrepancies promptly.
Contributes to streamlined processes for improved service.
Physical Therapy Technician
MTS PHYSICAL THERAPY AND WELLNESS
Lafayette, LA
09.2023 - 09.2024
Checking patient data, updating records, helping patients perform exercises, implementing treatment plans, and keeping the work environment safe and organized
Skills
Grocery store
Dementia care
Sales
Microsoft Word
Care plans
Home Care
Physiology knowledge
Patient monitoring
Zoom
Active listening
Infant Care
Working with people with disabilities
Bathing assistance
Mobile devices
Patient observation
Meal Preparation
Communication skills
Cooking
Team Member
English
Laundry
Caregiving
Emotional well-being
Assisting with ADLs
Retail Sales
Video conferencing for social service team management
Heavy lifting
Vital Signs
Nursing home experience
Food preparation
Toileting assistance
Childcare
Attention to detail
Cleaning
Fast Food
Merchandising
Babysitting
Computer skills
Home health
Assisted living
Nannying
Computer literacy
PCA
Medical Terminology
Interpersonal skills
Senior Care
Anatomy knowledge
Customer service
First aid
Warehouse experience
HIPAA
Food Service
Working with people with developmental disabilities