Ariel Garcia
Los Angeles,CA
Summary
Experienced professional who is exceptional at building customer relationships, driving sales growth, and enhancing service quality. Known for problem-solving capabilities and an ability to adapt to new challenges. Adept at creating strategies to increase customer satisfaction and loyalty.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Reliance Development and Construction
08.2024 - 10.2024
- Conducted sales presentations in person, one call close style.
- Achieved a 30% close rate out of 77 presentations conducted
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Sales Closer
Horns Closer Agency
05.2024 - 07.2024
- Achieved a close rate of 20% and maintained a show rate of 60% out of 150 calls conducted
- Identified new business opportunities through networking, direct messaging on social media and prospective database leads.
- Met with customers over the phone and on Zoom to discuss and ascertain needs, tailor solutions and close deals.
- Followed up with existing customers to provide additional support and address concerns.
Appointment Setter
Horns Closer Agency
03.2024 - 04.2024
- Set appointments with salespeople, coaches and potential customers.
- Addressed client inquiries and updated database information.
- Answered phone calls and answered questions from potential customers.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to services offered.
- Handled concerns and questions, then re-directed calls to closer.
Manager
Outlier Moving
09.2019 - 03.2024
- Built lasting customer relationships, enhancing company reputation through top-notch communication and service.
- Drove revenue with exceptional sales solutions to successfully sell and upsell services to new and existing clients.
- Effectively engaged with customers to foster rapport and generate a substantial number of referrals.
- Consistently exceeded customer expectations, enhancing company reputation and receiving rave reviews.
Lead Mover
Moving Champ
03.2017 - 09.2019
- Ensured customers' satisfaction by providing excellent customer service and addressing clients' concerns and questions promptly throughout the entire moving process.
- Managed team of movers providing guidance and instruction as needed.
- Communicated effectively with clients and team members to coordinate moving plans.
Education
High School Diploma -
Kent Meridian High School
University Of Washington
Skills
- Leadership
- Customer Relationship Management
- Sales and Upselling
- Strategic Planning
- Team Development
- Consultative Sales
- Customer Service
- Sales Closing
- Spanish Speaking
- Referral Generation
- Verbal and Written Communication
- Problem-Solving Skills
- Management
Accomplishments
- Helped establish Outlier Moving as the 4th best moving labor company in Los Angeles and 77th nationwide.
- Successfully helped 2,597 clients with their moves resulting in 744 five star reviews.
Affiliations
- Boxing
- Acting
- Weight Training
- Personal Development
Timeline
Sales Consultant
Reliance Development and Construction
08.2024 - 10.2024
Sales Closer
Horns Closer Agency
05.2024 - 07.2024
Appointment Setter
Horns Closer Agency
03.2024 - 04.2024
Manager
Outlier Moving
09.2019 - 03.2024
Lead Mover
Moving Champ
03.2017 - 09.2019
University Of Washington
High School Diploma -
Kent Meridian High School
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