Ariel Garvin-Saavedra
Fort Worth,TX
Summary
Dedicated Patient Access Representative with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Patient Access Representative
Urology Partners North Texas
Fort Worth, TX
06.2019 - Current
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record for multiple physicians.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Facilitated communication between patients and various departments and staff.
- Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Handled incoming information requests for several busy Physicians.
Patient Access Representative
USMD
Fort Worth, TX
02.2018 - 06.2019
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record for multiple physicians.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Patient Access Representative
Irving Coppell Primary Care Doctors
Coppell, TX
05.2017 - 02.2018
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record for Primary care physician.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
Patient Access Representative
Community Med Urgent Care
Fort Worth, TX
09.2016 - 04.2017
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Resolved patient financial problems with guidance from documented guidelines and procedures.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Patient Access Representative
Medical City Arlington
Arlington, TX
06.2015 - 09.2016
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record. Departments; Main admitting surgery, Women's Center and ER.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Resolved patient financial problems with guidance from documented guidelines and procedures.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
Data Entry Clerk
Williamson Dickies Manufacturing
Fort Worth, TX
10.2014 - 05.2015
- Organized, sorted and checked input data against original clothing orders.
- Completed data entry tasks with accuracy and efficiency.
- Maintained ongoing communication with relevant departments to confirm accurate data delivery.
- Added documents to file records and created new records to support filing needs.
- Recommended Dickies products to customers, thoroughly explaining details.
- Responded to customer requests for products, services and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Trimble Technical High School
Fort Worth, TX06.2012
Skills
- Patient Confidentiality and Data Security
- Registration and Scheduling
- Communicating to Patients and Families
- Database Search and Data Entry Skills
- Explaining Policy and Procedures
- Caring and Empathetic
- Resolving Problems
- Helpful and Service-Oriented
- Organized and Efficient
- Trainer
- Attention to Detail
- Time Management and Prioritization
Accomplishments
- Awarded Employee of the month with UPNT
- Lead Patient Access Representative with UPNT
- Cross trained in several roles to maximize my ability to help when needed
- Develop and implement new procedures and processes
Timeline
Patient Access Representative
Urology Partners North Texas
06.2019 - Current
Patient Access Representative
USMD
02.2018 - 06.2019
Patient Access Representative
Irving Coppell Primary Care Doctors
05.2017 - 02.2018
Patient Access Representative
Community Med Urgent Care
09.2016 - 04.2017
Patient Access Representative
Medical City Arlington
06.2015 - 09.2016
Data Entry Clerk
Williamson Dickies Manufacturing
10.2014 - 05.2015
High School Diploma -
Trimble Technical High School