Summary
Overview
Work History
Education
Skills
Timeline
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Ariel LaFountain

Camp Hill,Pennsylvania

Summary

Dynamic and dedicated professional with extensive experience at three different jobs, excelling in order accuracy and customer engagement. Proven ability to resolve conflicts and enhance dining experiences, while training staff to uphold high service standards. Excellent time managment & customer service skills.

Overview

3
3
years of professional experience

Work History

Waitress

Aroogas
Camp Hill, Pennsylvania
05.2024 - Current
  • Delivered exceptional customer service in fast-paced restaurant setting.
  • Processed customer orders with accuracy and efficiency.
  • Trained new staff on restaurant procedures and policies, ensuring compliance.

Waitress

Brewhouse Grille
Camp Hill, Pennsylvania
05.2024 - Current
  • Resolved customer complaints promptly to enhance dining experience.
  • Participated in team meetings to improve service quality and communication.
  • Developed positive relationships with regular customers through friendly conversation.
  • RAMP Certification completed

Assistant Manager

Philly Pretzel Factory
Camp Hill, Pennsylvania
04.2022 - 05.2025
  • Trained new employees on company policies and customer service standards.
  • Maintained up-to-date knowledge of company products and services.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.

Education

High School Diploma -

Cedar Cliff High School
Camp Hill, PA
06-2023

Bachelor of Arts - Political Science

Pennsylvania State University
University Park, PA

Skills

  • Customer engagement
  • Time management
  • Conflict resolution
  • Problem solving
  • Memory retention
  • Cash handling
  • Food safety
  • Inventory management
  • RAMP Certified

Timeline

Waitress

Aroogas
05.2024 - Current

Waitress

Brewhouse Grille
05.2024 - Current

Assistant Manager

Philly Pretzel Factory
04.2022 - 05.2025

High School Diploma -

Cedar Cliff High School

Bachelor of Arts - Political Science

Pennsylvania State University

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