Ariel Maes
GREELEY,CO
Summary
Customer service professional with 3 years of experience in fast-paced environments. Expertise in phone communication, appointment scheduling, and sales support. Capable of managing diverse customer interactions with professionalism and a solution-oriented approach. Eager to leverage skills in remote or part-time roles in customer service, data entry, or administrative support.
Overview
3
3
years of professional experience
Work History
Pet Stylist
Petco Animal Supplies Inc.
GREELEY
08.2014 - 02.2017
- Provided professional dog grooming services while delivering friendly, attentive customer service.
- Managed approximately 5 or fewer grooms on slower days and 10 or more grooms on busy days, requiring strong organization, time management, and attention to detail.
- Recommended appropriate products and services based on individual pets' needs.
- Generated sales for grooming services while providing customers with information about available services.
- Scheduled grooming appointments using computer systems and maintained accurate appointment information.
- Handled both satisfied and upset customers professionally and worked to address concerns and find appropriate solutions.
- Worked effectively both independently and as part of a team.
- Adapted to changing schedules, customer needs, and daily priorities in a busy work environment.
Education
Northridge High School
GREELEY, COSome College (No Degree) - Medical Assisting
Aims Community College
Greeley, COSkills
- Appointment Scheduling
- Product Recommendations
- Customer Service
- Computer Skills
- Organization
- Multitasking
- Problem Solving
- Adaptability
- Teamwork
- Independent Work
- Phone Communication
- Written Communication
Timeline
Pet Stylist
Petco Animal Supplies Inc.
08.2014 - 02.2017
Northridge High School
Some College (No Degree) - Medical Assisting
Aims Community College