Ariel Mancheno
Paterson,NJ
Summary
Caring, empathetic Counselor with 22 years of experience in social services. Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Desire to pursue new role with underserved population. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
25
25
years of professional experience
Work History
Patient Navigator
Center For Drug And Alcohol Resources
11.2023 - Current
- Improve clients satisfaction by providing personalized guidance and resources throughout their recovery journey.
- Streamline communication between the client and healthcare providers for enhanced care coordination and timely treatment.
- Increase client engagement by developing culturally sensitive educational materials and outreach initiatives.
- Foster strong relationships with local service organizations to expand available resources for client referrals.
- Ensure seamless transitions between levels of care by coordinating appointments, referrals, and follow-up communication.
- Educate clients on recovery process and treatment options to empower informed decision making.
- Assist clients in overcoming barriers to care, such as transportation, language, and financial challenges.
Admisson Counselor
Straight And Narrow
04.2019 - 11.2023
- Coordinated referrals for addiction services based on individual client needs and preferences.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Maintained energy and enthusiasm in fast-paced environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Residential Aide
Straight And Narrow
10.2019 - 11.2023
- Reported unusual or urgent circumstances in patients' condition or environment immediately to supervisor.
- Documented residents' behavior
- Accompanied clients to medical appointments.
- Administered medications to patients and remained vigilant for negative side effects.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Investigated, documented and submitted information to Quality Department about special incidents, events and complaints.
Family Service Specialist
Department Of Children And Family Services
09.2001 - 04.2019
- Identified and reported signs and symptoms of violence, abuse and neglect for immediate intervention and remediation.
- Administered case management for dependant children to provide counseling and formulate treatment plans to determine long-term placement.
- Conducted intake interviews and completed risk assessments to understand client needs and discover issues that affect treatment.
- Offered family crisis intervention to manage conflict and identify peaceful resolutions.
- Constructed comprehensive client treatment plans to establish goals and track progress.
- Liaised with community organizations and provided resource and treatment referrals.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Assisted parents with appointment scheduling and transportation arrangements to maintain treatment plans.
Automated Logistical Specialist (92A) 1LT
United States Army National Guard
03.1999 - 03.2017
- Supervised personnel in supply, services, materials management and logistical operations.
- Organized material distribution and transportation logistics in accordance with executive direction.
- Created and maintained records, which included stock lists, inventory and material counts.
- Completed work orders and recorded supply readiness. Created and disbursed dispatch schedules to executive leaders and stakeholders.
Education
Master of Arts - Child Advocacy And Policy
Montclair State University
Montclair, NJ05.2022
Associate of Science - Human Services
Passaic County Community College
Paterson, NJ05.2017
Alcohol And Drug Certification Domains - Drug And Alcohol Counseling
Passaic County Community College
Paterson, NJ12.2016
Certificate - Human Service Specialist
Passaic County Community College
Paterson, NJ12.2016
Certificate - Adolescent Advocacy
Montclair State University
Montclair, NJ08.2014
Bachelor of Arts - Psychology
Montclair State University
Montclair, NJ05.2004
Associate of Arts - Psychology
Passaic County Community College
Paterson, NJ08.2002
Skills
- Teamwork and Collaboration
- Client Needs Assessment
- Issue Reporting
- Effective Listening
- Addictions and Substance Abuse
- HIPAA Requirements
- Clinical Documentation
- Medication Identification
- Problem Management
- Case Planning and Management
- Crisis Situation Awareness
Languages
Spanish
Native or Bilingual
Additional Information
CADC intern Temporary License
License Number AD-GTL-22-02663
Issue Date: 05/19/2022
Expiration Date: 12/30/2026
Timeline
Patient Navigator
Center For Drug And Alcohol Resources
11.2023 - Current
Residential Aide
Straight And Narrow
10.2019 - 11.2023
Admisson Counselor
Straight And Narrow
04.2019 - 11.2023
Family Service Specialist
Department Of Children And Family Services
09.2001 - 04.2019
Automated Logistical Specialist (92A) 1LT
United States Army National Guard
03.1999 - 03.2017
Master of Arts - Child Advocacy And Policy
Montclair State University
Associate of Science - Human Services
Passaic County Community College
Alcohol And Drug Certification Domains - Drug And Alcohol Counseling
Passaic County Community College
Certificate - Human Service Specialist
Passaic County Community College
Certificate - Adolescent Advocacy
Montclair State University
Bachelor of Arts - Psychology
Montclair State University
Associate of Arts - Psychology
Passaic County Community College