Ariel Mejia-Newland
The Bronx,NY
Summary
A dutiful worker with experience in, leading teams through maximizing individual's latent potential and eliminating their weaknesses through observant guidance and a focus on building autonomy. Seasoned in the realm of customer service and blue collar work. I also have a personal penchant and passion for communications, writing, the fine arts and office work i,e 'Concepts', Adobe Illustrator, Google Docs, Microsoft Word, Adobe Photoshop, Epic and Adobe Lightroom. That having been said, I am absolutely dedicated to learning new things and benefitting any workplace/team as best as I can.
Overview
10
10
years of professional experience
Work History
Office Coordinator
Memorial Sloan Kettering Hospital
New York, New York
08.2024 - 11.2024
- Created and maintained filing systems, both paper and electronic.
- Use strong customer service and multi-tasking abilities to support a clinical service by providing administrative assistance to the clinical team.
- Comprehensively triage messages to and between various groups(MD's, RN's, NP's, patients and external providers) via patients portal and Outlook
- Function as the primary point of contact for patients and maintain their electronic medical records
- Schedule and coordinate various types appointments and lab work for patients via EPIC and CIS.
Receiving Associate
Memorial Sloan Kettering Hospital
New York, New York
03.2022 - 07.2024
- Would assist in unloading trucks and receive packages created tracking labels used by company system.
- Tracked shipments to confirm delivery times and locations upon personal inquiries.
- Organized loading dock space for efficient storage of packages and temperature sensitive deliverables.
- Followed all safety precautions when handling hazardous packages during the shipping, receiving and delivery processes.
- Pushed carts of various weights(max, 378 lbs) with various deliverables throughout the main campus, Zuckerman and Rockefeller buildings.
- Trained staff that would follow recently in preparing outgoing deliveries, our scanners, their processes and the hospital's layouts.
- Would deliver upwards of 170 envelopes and parcels throughout both Haupt and Howard buildings on a daily basis for under two years.
- Build and maintain a rapport with various other employees, and departments.
Overnight Team Lead
UNIQLO
New York, New York
10.2019 - 08.2020
- Unloaded from delivery vehicles.
- Readied new collaboration debuts in accordance to visual and store management.
- Train new hires on how to read layout maps, organize company color coordination, how to use tools and maintain professionalism without abandoning efficiency.
- Work closely with management team on product placement, styling, layout ideas and team direction.
- Used pallets to pull items from truck, used handtrucks to drop off to stockrooms and carry shelves, tables, mannequins, fixtures and other tools from the basement.
- Take charge of leading groups of overnight and day team personnel on inventory days.
Stock Team Lead
UNIQLO
New York, New York
03.2018 - 10.2019
- Made stock and day plans.
- Be able to complete layout/zone changes as requested by store management.
- Tracked inventory, documented and communicated discrepancies, maintained overall count for current and accurate inventory by completing daily cycle counts and weekly audits.
- Maintain relationship with management in regards to team efficiency and necessities.
- Trained and supervised upwards of 40 new employees in stock room and overnight procedures.
- Organized and prioritized tasks and activities and worked within occasionally strict timeframes and deadlines.
- Complete associate duties as needed, when needed.
Stock Team Associate
UNIQLO
New York, New York
10.2016 - 03.2018
- Delivered quick, friendly and knowledgeable customer service for routine questions and service complaints.
- Replenished inventory with focus on addressing customer needs.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Maintain a clean workspace, i e, sales floor and stock room.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Priced and labeled new merchandise, verified products contained price tags and adhered sale labels in correct places.
Operator
Managed by Q
New York, New York
02.2016 - 06.2016
- Collected trash from floors within hallways, bathrooms and work areas.
- Replenished supply of hand soap, paper towels and other consumables.
- Responded to emergency cleaning requests to meet client expectations.
- Ensured security, locking doors and checking electrical appliances for safety hazards.
- Reduced cleaning time significantly while maintaining company quality standards.
- Sanitized frequented areas and equipment using approved supplies.
Fine Jewelry Sales Associate
Macy's
New York, New York
09.2015 - 01.2016
- Provided excellent service to customers through active engagement, direct eye contact and listening to what they may have needed.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Processed payments and maintained accurate drawers to meet financial targets.
Courier
Breakaway Couriers
New York, New York
05.2015 - 08.2015
- Developed a strong understanding of the subway system and greater Manhattan area.
- Developed optimal routes(including understanding times) which avoided high traffic areas.
- Communicated effectively with dispatch regarding delivery progress and route detours.
Education
Associate of Applied Science - Web Design
Bronx Community College
Bronx, NY06-2017
Bachelor of Arts - Art
Lehman College
Bronx, NYSkills
- Communication
- Project planning
- Data Entry
- Merchandise management
- Mentoring/Training
- Dependability
- Inventory management
- Graphic Design
- Analytical Thinking
- Emotional awareness
- Customer Service
- Writing
- Bilingual
- Word, EPIC, Illustrator, Photoshop & Lightroom programs efficiency
- Interpersonal Relationship building
Timeline
Office Coordinator
Memorial Sloan Kettering Hospital
08.2024 - 11.2024
Receiving Associate
Memorial Sloan Kettering Hospital
03.2022 - 07.2024
Overnight Team Lead
UNIQLO
10.2019 - 08.2020
Stock Team Lead
UNIQLO
03.2018 - 10.2019
Stock Team Associate
UNIQLO
10.2016 - 03.2018
Operator
Managed by Q
02.2016 - 06.2016
Fine Jewelry Sales Associate
Macy's
09.2015 - 01.2016
Courier
Breakaway Couriers
05.2015 - 08.2015
Associate of Applied Science - Web Design
Bronx Community College
Bachelor of Arts - Art
Lehman College