Ariel Pehringer
Buffalo
Summary
Eager Front Office Coordinator with several years of experience and extensive understanding of administrative duties. Committed to individualized client services and detail-oriented streamlining of front office procedures.
Skilled in front office coordination with background in managing administrative tasks, scheduling appointments, and overseeing customer service. Demonstrates strong organizational skills, communication abilities, and problem-solving prowess. Known for enhancing operational efficiency and improving team productivity through process improvements. Committed to maintaining professionalism and delivering high-quality results in fast-paced, deadline-driven environments.
Overview
3
3
years of professional experience
Work History
Front Office Coordinator
Johnson County Physical Therapy
Buffalo
08.2024 - Current
- Assisted with filing paperwork both electronically and manually.
- Prepared invoices, letters, memos, and other documents as required by management.
- Maintained patient records with strict adherence to confidentiality and privacy regulations.
- Managed multi-line telephone system, efficiently directing incoming calls to appropriate departments.
- Facilitated communication between patients and healthcare providers to improve care coordination.
- Performed administrative support tasks, completing duties within required timeframes.
- Scheduled and confirmed appointments, optimizing daily office flow and reducing wait times.
- Performed light housekeeping duties around the office area such as tidying up reception area and restocking supplies.
- Conducted patient registration and data entry with attention to detail and accuracy.
Powder-coat Preparer
Frontier Ironworks and Powder-coating
Buffalo
03.2024 - 08.2024
- Produced quality products by palletizing, packaging and assembling finished items.
- Hand-assembled needed parts with bolts and screws.
- Met or exceeded target for on-time customer shipments.
- Set up and operated production machinery according to specific standards and protocols of company.
- Used hand trucks and forklifts to unload, load and transport items.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Powder-coat Preparer
307 Powder-coating and Fabrication, LLC
Sheridan
09.2023 - 03.2024
- Classified defects from finished orders for record tracking and statistics.
- Produced quality products by palletizing, packaging and assembling finished items.
- Hand-assembled needed parts with bolts and screws.
- Received incoming shipments and reviewed contents against purchase order for accuracy.
- Met or exceeded target for on-time customer shipments.
- Set up and operated production machinery according to specific standards and protocols of company.
- Used hand trucks and forklifts to unload, load and transport items.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Operated equipment and machinery according to safety guidelines.
CNA
Veterans Home of Wyoming
Buffalo
02.2023 - 09.2023
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Observed and reported unusual symptoms and changes to charge nurse.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
Bank Teller
Buffalo Federal Bank
Buffalo
02.2022 - 02.2023
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Explained bank services, financial products and applicable fees to customers.
- Processed term deposits, retirement savings plan contributions and mail deposits within processing time limits.
- Provided assistance to other tellers during peak business hours as needed.
- Maintained confidentiality of bank records, transactions and customer information.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
Education
High School Diploma -
Big Horn High School
Big Horn, WY05-2012
Bachelor of Science - Psychology
Walden University
Minneapolis, MNSkills
- Filing
- Appointment confirmation
- Scheduling appointments
- Opening and closing offices
- Time management proficiency
- Schedule coordination
- Insurance verification
- Interpersonal relations
- Customer service
- Maintaining confidentiality
- Document management
- Cash counting
- Data inputting
- Professionalism and courtesy
- Attention to detail
- Flexibility and adaptability
- Problem-solving
- Multitasking and organization
Timeline
Front Office Coordinator
Johnson County Physical Therapy
08.2024 - Current
Powder-coat Preparer
Frontier Ironworks and Powder-coating
03.2024 - 08.2024
Powder-coat Preparer
307 Powder-coating and Fabrication, LLC
09.2023 - 03.2024
CNA
Veterans Home of Wyoming
02.2023 - 09.2023
Bank Teller
Buffalo Federal Bank
02.2022 - 02.2023
High School Diploma -
Big Horn High School
Bachelor of Science - Psychology
Walden University