Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
Food Service Department
Morrison Healthcare/Texas Health Of Plano
03.2018 - Current
Resolved customer complaints in professional and timely manner.
Maintained records of service transactions and customer feedback for future reference.
Developed and maintained positive relationships with customers to build rapport and trust.
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Bartender
Marriott
03.2018 - 08.2018
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
General Manager
Chipotle Grill
05.2008 - 02.2018
Developed and implemented strategies to increase sales and profitability.
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
High School Diploma -
Hillcrest High School
Dallas, TX
Skills
Employee Supervision
Energetic and Outgoing
Quality Control
Inventory Counts
Team Goals
Service Scheduling
Spanish
Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Food Service Department
Morrison Healthcare/Texas Health Of Plano
03.2018 - Current
Bartender
Marriott
03.2018 - 08.2018
General Manager
Chipotle Grill
05.2008 - 02.2018
High School Diploma -
Hillcrest High School
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