Ariel Sanford
Gold Hill,OR
Summary
Customer service representative with expertise in communication and organization. Enhanced daily operations through effective schedule management while ensuring high customer satisfaction. Team player experienced in customer service and educational assistance, dedicated to delivering exceptional support and streamlining processes.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Mocks Body shop
Grants Pass, OR
10.2025 - Current
- Answered phones and routed calls to appropriate departments to ensure timely customer support.
- Scheduled customer drop-offs and estimated appointment times to enhance service efficiency.
- Executed errands to support daily operations, facilitated customer drop-offs, and maintained lobby cleanliness to create a welcoming environment.
- Process orders and part returns through multiple portals.
- Communicate with insurance companies regarding claims and payments.
- Manage employee schedules and make time card adjustments.
Educational Assistant
Patrick Elementary School
Gold hill, OR
09.2022 - 06.2025
- Led reading groups and assisted with benchmark testing.
- Assisted special needs students during classroom activities.
- Assisted with morning routines and coordinated classroom group activities to enhance student engagement.
- Supported students on playground and during transitions to and from lunch.
- Prepared group materials and assisted teacher with weekly prep tasks.
- Facilitated smooth morning drop-offs and student arrivals to ensure timely start of school day.
- Oversaw bus drop-off procedures at the school entrance. and parent pickup at end of day.
Education
High School Diploma -
Crater High School
Central Point, OR06-2009
Skills
- Customer issue resolution
- Client relations
- Professional communication
- Email correspondence
- Office management
- Data management
- Multitasking and time management
- Computer and office technology proficiency
- Problem solving
- Team collaboration
- Attention to detail
- Quick learner and adaptability
Timeline
Customer Service Representative
Mocks Body shop
10.2025 - Current
Educational Assistant
Patrick Elementary School
09.2022 - 06.2025
High School Diploma -
Crater High School