Ariel Sotelo
Houston,TX
Summary
Highly adaptable, proactive, and ready to add value in fast-paced, growth-oriented environments. Sales specialist with a proven track record of driving revenue growth and exceeding sales targets. Skilled in building strong client relationships, identifying opportunities, and delivering tailored solutions. Exceptional communication and problem-solving abilities, with a passion for delivering outstanding customer service.
Overview
6
6
years of professional experience
Work History
Sales Specialist
Nordstrom
Orange, California
09.2023 - 12.2025
- Trained new staff on sales techniques and product features for consistency.
- Collaborated with marketing team to create promotional materials and campaigns.
- Efficiently and effectively resolving customer issues.
- Cultivating a best in class culture related to customer experience.
- Implementing and promoting special offers and new product launches.
- Consistently achieved and surpassed sales goals by Developing and implementing promotional strategies.
Emergency Room Registration Clerk
PIH Whittier Hospital
Los Angeles, California
06.2021 - 09.2023
- Managed electronic health records using hospital registration software.
- Coordinated insurance verification to facilitate patient admission process.
- Communicated with medical staff to relay patient status and needs.
- Maintained confidentiality of patient records in compliance with regulations.
- Performed clerical duties, including filing, faxing, and scanning medical records, to ensure efficient documentation processing.
Administrative Support Intern
California State University, Fullerton
Fullerton, California
10.2019 - 09.2021
- Provided administrative and operational support to the University Honors Program
- Assisted with data entry, record maintenance, and confidential student information
- Coordinated logistics for academic events, workshops, and orientations
- Responded to student and faculty inquiries via email, phone, and in person
- Supported communication and scheduling across departments
- Collaborated with staff and interns to improve program efficiency and student engagement
Education
Associate of Science - Business Administration
Fullerton College
Fullerton, CA05-2023
Bachelor of Science - Business Administration
California State University of Fullerton
Skills
- Microsoft Office Suite
- Analytical thinking
- Time management
- Medical Software (Epic)
- Cash flow management
- Team collaboration
- Summarizing and Dictation
- Data Analysis and Reporting
- Adaptability to change
- Marketing and Sales Skills
- Event Planning and Coordination
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Sales Specialist
Nordstrom
09.2023 - 12.2025
Emergency Room Registration Clerk
PIH Whittier Hospital
06.2021 - 09.2023
Administrative Support Intern
California State University, Fullerton
10.2019 - 09.2021
Associate of Science - Business Administration
Fullerton College
Bachelor of Science - Business Administration
California State University of Fullerton