Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Lead Sales Associate
Big Lots
San Antonio
03.2020 - 02.2025
Assisted with the training of new sales associates.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Identified customer needs by asking questions and advising on best solutions.
Assisted customers with online ordering inquiries or problems.
Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
Performed cashier duties when needed during peak times or shortages in personnel.
The operated register handled cash and processed credit card transactions.
Recognized security risks to properly handle situations.
Cross-trained on different positions to best support team during peak periods.
Bra Fitting Specialist
Dillard's
San Antonio
04.2024 - 05.2024
Continually updated knowledge of latest retail procedures and protocols.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Conducted professional bra fittings for customers, assessing their needs and recommending appropriate sizes and styles.
Placed special orders or called other stores to find desired items.
Described merchandise and explained use, operation and care.
Dog Daycare Attendant
Lucy's Doggy Daycare and Spa
San Antonio
04.2021 - 11.2021
Resolved behavioral issues among dogs through appropriate interventions.
Cleaned and sanitized equipment and surfaces to protect animal and staff health.
Played with dogs and cats to maintain socialization and reduce stress.
Server
IHOP
San Antonio
09.2019 - 02.2020
Provided excellent customer service to ensure satisfaction.
Upheld high standards of sanitation in accordance with health department regulations.
Handled reservations and to-go orders to enhance efficiency for customers and restaurant.