Ariel Veney
Front Royal,VA
Summary
Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.
Overview
3
3
years of professional experience
Work History
Bank Teller Supervisor
City National Bank
06.2022 - 06.2023
- Counted cash drawers and made bank deposits.
- Assisted customers with setting up or closing accounts and signing up for new services.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Examined tellers' reports of daily transactions for accuracy.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
Bank Teller
City National Bank
10.2021 - 06.2023
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Educated customers on use of banking website and mobile apps.
- Assisted customers with compromised debit cards and issued new credentials.
- Audited fellow teller currency to contribute to dual-control procedures.
- Placed orders for customer checks and verified starting numbers.
- Turned in excess cash to maintain drawer security.
- Removed mutilated currency from circulation.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Sales Representative
Beach Bum Tanning Salon
02.2020 - 09.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Skyline High School
Front Royal, VA06.2019
Skills
- Bank Reconciliation
- Administrative Support
- Office Organization
- ATM Balancing
- Procedures Scheduling
- Deposit Funds
- Facility Security
- Bank Deposits
- Manage Cash Flow
- Change Orders
- Cash Auditing
- Teller Training
- Supervising Tellers
Timeline
Bank Teller Supervisor
City National Bank
06.2022 - 06.2023
Bank Teller
City National Bank
10.2021 - 06.2023
Sales Representative
Beach Bum Tanning Salon
02.2020 - 09.2021
High School Diploma -
Skyline High School