ARIEL WALKER
assistant property manager
Jessup,MD
Summary
Responsible Assistant Property Manager committed to ensuring safe and comfortable environment for residents as well as advocating for needs of property.
Overview
6
6
years of professional experience
Work History
Assistant Property Manager
Bainbridge Companies
07.2021 - 04.2023
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Escalated major issues to property manager for immediate remediation.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
- Processed security deposit refunds.
- Attended staff meetings and took extensive notes to share with property manager.
- Manage 285 apartment homes.
Leasing Consultant
Bainbridge Companies
10.2019 - 07.2021
- Greeted clients, showed apartments, and prepared leases.
- Verified tenant incomes and other information before accepting lease applications.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Responded to Common Area Maintenance (CAM) inquiries.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Coordinated appointments to show marketed properties.
- Increased sales by 20%.
Leasing Specialist
Lincoln Military Housing
05.2018 - 10.2019
- Set appointment times for individuals to tour facilities and see available units.
- Developed and implemented tactical marketing plans.
- Conducted property tours with potential rental clients and answered all questions truthfully regarding facility.
- Showed apartments to potential tenants and answered questions regarding community.
- Kept meticulous records of correspondence between management and tenants.
- Pleasantly greeted visitors to office, asked questions and offered assistance.
- Regularly inspected curb appeal of facilities to keep property great shape.
- Managed over 580 leases by preparing for renewals and vacancies and enforced occupancy and payment terms
Leasing Specialist
BMR Investments
09.2017 - 05.2018
- Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
- Set appointment times for individuals to complete Recertification.
- Collected, completed, and processed all tax credit forms.
- Registered clients on database to enable tracking history and maintain updated records.
Property Administrator
St Johns Property
Owings Mills, MD
09.2023 - Current
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Developed and maintained courteous and effective working relationships.
Education
High School Diploma -
Woodrow Wilson High School
Portsmouth, VA08.2010
Skills
- Security Management and Enhancement
- Tenant and Owner Liaising
- Customer Satisfaction
- Manage Rentals
- Social Media Engagement
- Collect Payments
- Tenant Screening
- Insurance Coordination
- Housing Regulations
- Application Process Proficiency
- Monthly Fee and Payment Collection
- Oversee Maintenance
- Staff Coordination
- Digital Marketing
Licensed Realtor
Licensed Realtor in the state of Virginia.
Timeline
Property Administrator
St Johns Property
09.2023 - Current
Assistant Property Manager
Bainbridge Companies
07.2021 - 04.2023
Leasing Consultant
Bainbridge Companies
10.2019 - 07.2021
Leasing Specialist
Lincoln Military Housing
05.2018 - 10.2019
Leasing Specialist
BMR Investments
09.2017 - 05.2018
High School Diploma -
Woodrow Wilson High School
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