ARIEL WYATT
Seguin,TX
Summary
Results-driven professional with a strong background in education and customer success, currently pursuing an MBA to further strengthen business and leadership expertise. Skilled in managing projects, guiding clients and students, and coordinating resources to achieve measurable outcomes. Adept at translating complex concepts into actionable strategies, fostering relationships, and driving engagement. Seeking opportunities in client success, operations, or business management where analytical, communication, and organizational skills can drive growth and efficiency.
Overview
4
4
years of professional experience
Work History
Teacher
IDEA Public Schools
San Antonio, TX
08.2024 - Current
- Teach AP Psychology, delivering college-level curriculum while facilitating discussions on human behavior, cognition, and mental health.
- Manage classroom operations, deadlines, and resources effectively to maximize student success—skills directly transferable to client account management and resource coordination.
- Directly fulfill the role of a college counselor in RTTC 3 by guiding high school students through post-secondary planning, including college applications, FAFSA completion, scholarship research, and career exploration.
Teacher
Judson ISD
San Antonio, TX
01.2024 - 06.2024
- Practiced data-driven planning, translating outcomes into actionable improvements.
- Developed and implemented engaging lesson plans tailored to student needs, and aligned with curriculum standards.
Substitute Teacher
Judson ISD
San Antonio, TX
01.2023 - 01.2024
- Adapted to varied classroom environments on short notice, maintaining strong leadership and organizational control.
- Implemented lesson plans to maintain classroom continuity and support student learning objectives.
Customer Resolution Representative
Wells Fargo Estate Care Center
San Antonio, TX
01.2022 - 01.2023
- Assisted clients with sensitive financial matters related to deceased accounts, requiring empathy, professionalism, and strong conflict resolution skills.
- Negotiated and enacted settlements, showcasing ability to handle complex customer needs.
Education
Bachelor of Arts - Psychology
Hampton University
Hampton, VA05-2021
MBA - Business Administration
Columbia Southern University
Orange Beach, AL09-2026
Skills
- Client Relationship Management
- Conflict Resolution & Negotiation
- Remote Communication & Virtual Collaboration
- Microsoft office and outlook proficiency
- Customer account management
- Strategic Planning & Goal Setting
- Active Listening & Empathy
- Customer retention
- Classroom management
- Relationship building
- Critical thinking
- Lesson planning
Timeline
Teacher
IDEA Public Schools
08.2024 - Current
Teacher
Judson ISD
01.2024 - 06.2024
Substitute Teacher
Judson ISD
01.2023 - 01.2024
Customer Resolution Representative
Wells Fargo Estate Care Center
01.2022 - 01.2023
Bachelor of Arts - Psychology
Hampton University
MBA - Business Administration
Columbia Southern University