Committed Front Desk Associate skilled in membership management, handling inquiries, and POS operations. Proficient in supply restocking, and general cleanliness assuring a positive member experience.
Work History
Front Desk Associate
1 Year 3 Months
Firehouse Fitness | 05.2025 - Current
Greeted and assisted members and guests, providing exceptional customer service.
Greeted and assisted members and guests, providing exceptional customer service in a fast-paced environment.
Handled phone calls, responding to inquiries and resolving issues promptly.
Maintained cleanliness and organization of front desk area.
Restocked sanitary wipes, toiletries, and vending machines so it are always in hand for members.
Occasionally assisted in members' inquiries on machinery function.
Education
High School Diploma
Independent Home Study Program | Jersey City | 04-2025
Skills
Customer service
Front desk management
Client interaction
Customer engagement
Time management
Problem-solving skills
Interests
Professional Bodybuilding
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
Tech enthusiast
passionate about exploring the latest advancements and innovations.