Ariel Busler
Lakeland
Summary
Detail-oriented medical administrative professional with a strong educational background, including a Bachelor’s degree with honors. Certified Nursing Assistant (CNA) since 2013, with hands-on experience in Alzheimer’s care, long-term care, rehabilitation, hospice, and home health staffing. Focused on enhancing patient well-being and upholding high standards in healthcare settings.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Love Chiropractic Center
Highland City
10.2023 - Current
- Coordinated patient intake processes while maintaining precise records.
- Efficiently managed appointment scheduling for patients and staff to optimize workflow.
- Handled phone inquiries, delivering exceptional customer service to clients.
- Assisted with billing and insurance verification for patient transactions.
- Supported chiropractic staff with administrative tasks to boost overall productivity.
- Organized office supplies and maintained inventory to streamline daily operations.
- Ensured consistent compliance with health regulations and office policies.
- Entered data into spreadsheets using Microsoft Excel or similar programs.
Certified Nursing Assistant
Action Homecare Inc
03.2017 - 04.2020
- Take vital signs and assist with activities of daily living - personal hygiene, mobility, and feeding.
- Documented patient conditions, activities, and changes to care plans in daily logs to ensure accurate records.
- Maintained confidentiality and privacy standards for protected health information to uphold patient trust.
- Scheduled patient appointments and managed inbound and outbound calls to facilitate communication.
- Handle light housekeeping duties, prepare meals, and run errands.
Certified Nursing Assistant
Promed
02.2015 - 12.2017
- Monitored vital signs and assisted with daily living activities, enhancing patient comfort and care.
- Documented and communicated patient behavior, complaints, and physical symptoms to inform care decisions.
- Coordinated transportation and scheduled appointments, ensuring timely access to medical services for patients.
- Maintained confidentiality standards of protected health information in accordance with HIPAA guidelines.
Certified Nursing Assistant (CNA)
Compassionate Care Hospice
12.2014 - 12.2015
- Take vital signs and assist with activities of daily living - personal hygiene, mobility, and feeding.
- Documented patient condition, activities, and changes to care plan in daily logs to maintain accurate health records.
- Provided compassionate end-of-life care to enhance comfort and dignity for patients in hospice.
- Ensure confidentiality and privacy standards of protected health information.
- Scheduled patient appointments and managed inbound and outbound calls to ensure effective communication.
- Handle light housekeeping duties, prepare meals, and run errands.
Certified Nursing Assistant
GRACE MANOR AT LAKE MORTON
09.2013 - 11.2014
- Took vital signs and assisted with activities of daily living, enhancing patient comfort and well-being.
- Completed daily logs documenting patient condition, activities, and adjustments to care plan for accurate health tracking.
- Completed continuing education units on Alzheimer's and dementia to enhance patient care knowledge.
- Maintained confidentiality and privacy standards of protected health information, ensuring compliance and trust.
Volunteer
Learning Resource Center of Polk County, Inc.
06.2010 - 08.2010
- Coordinated volunteer schedules to ensure optimal support for activities, improving program engagement.
- Facilitated educational workshops for diverse community groups and learners.
- Assisted in developing learning materials and resources for various programs.
- Answered inbound phone calls, filed documents, entered data, and provided assistance to students with disabilities to enhance their learning experience.
Education
Bachelor of Science - Health/Health Care Administration/Management
University of Arizona
Global Campus 01-2024
Associate of Science - Health Sciences
Ultimate Medical Academy
Global Campus05-2022
Skills
- Administrative support
- Microsoft Office Suite
- Scheduling and appointment coordination
- Data entry and insurance verification
- Customer service and relations
- Policy adherence
- Intake coordination
- Workflow planning and recordkeeping
- Time management
- Team collaboration
- Team management
- Human resources
- Change management
- Organizational behavior
- Problem solving and adaptability
- Effective communication strategies
- Communication skills
- Workflow planning and recordkeeping
Awards
- Dean's List - University of Arizona, 12/01/22, Received Dean's List Award For a GPA of 3.5 or higher
- Dean's List - Ultimate Medical Academy, 03/01/21, Received Dean's List Award For a GPA of 3.5 or higher
Timeline
Administrative Assistant
Love Chiropractic Center
10.2023 - Current
Certified Nursing Assistant
Action Homecare Inc
03.2017 - 04.2020
Certified Nursing Assistant
Promed
02.2015 - 12.2017
Certified Nursing Assistant (CNA)
Compassionate Care Hospice
12.2014 - 12.2015
Certified Nursing Assistant
GRACE MANOR AT LAKE MORTON
09.2013 - 11.2014
Volunteer
Learning Resource Center of Polk County, Inc.
06.2010 - 08.2010
Bachelor of Science - Health/Health Care Administration/Management
University of Arizona
Associate of Science - Health Sciences
Ultimate Medical Academy