- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I have a passion for photography and editing photos
- Music
- Interior Design
- Blogging
- Fashion
Arielis suarez
Fort Lauderdale,FL
Summary
Adept at enhancing customer experiences and streamlining operations; I utilized my exceptional customer service and cash handling skills at Bowlero Lanes and JCPenney. My proactive approach led to significant improvements in service efficiency and customer satisfaction, demonstrating a strong work ethic and a knack for suggestive selling without relying on numerical achievements.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Bowlero Lanes
04.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Sales Associate
JCPenney
10.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
Suned High School
Davie, FL06.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Certification
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Florida Driver's License
Interests
Timeline
Server
Bowlero Lanes
04.2024 - Current
Sales Associate
JCPenney
10.2023 - 12.2023
High School Diploma -
Suned High School