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Arielle Gardunio
Las Vegas,NV
Work Preference
Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Customer Account SpecialistCustomer Service Field RepresentativeAdministrative AssistantRegional Account ManagerOnline TypistWork Type
Full TimePart TimeSummary
Detail-oriented administrative and operations professional with 7+ years of experience in customer support, account management, and financial transactions. Skilled in customer relationship management, invoicing, AR/AP, and payroll support. Known for effective problem-solving and maintaining accurate records while managing multiple priorities to meet deadlines.
Overview
9
9
years of professional experience
Work History
Customer Account Specialist
Lightning Tree Tech
Las Vegas, NV
02.2017 - 10.2017
- Resolved customer inquiries and account issues to enhance customer satisfaction
- Provided proactive support to strengthen client relationships and boost account retention
- Maintained and tracked orders to ensure timely and successful merchandise delivery
Customer Service Field Representative
Vision / ION Solar
Las Vegas, NV
06.2015 - 10.2015
- Managed customer inquiries , resolving issues efficiently and enhancing satisfaction levels
- Collaborated with sales teams to streamline communication and boost customer engagement during onboarding processes
- Coordinated installation schedules with technicians , ensuring timely service delivery and improved workflow
Administrative Assistant
Southwestern Custom Construction
Las Vegas, NV
08.2013 - 10.2013
- Managed office inventory and coordinated office supply purchases
- Handled accounts receivable functions including invoicing, chargeback inquiries, discrepancy solutions and reconciliations
- Modified subcontractor proposals, project punch lists, transmittals and internal memos to facilitate project and office activities
Regional Account Manager
Sting Alarm
Las Vegas, NV
10.2012 - 06.2013
- Directed staffing and assigned personnel to fulfill production requirements and optimize output
- Resolved customer inquiries and complaints, strengthening client relationships and enhancing satisfaction
- Processed daily invoices and managed recurring client billing to ensure timely financial transactions
Operations Manager
Las Vegas Printing Experts
Las Vegas, NV
09.2011 - 09.2012
- Established operational objectives, developed work plans and delegated assignments to employees
- Coordinated production activities and participated in hands-on production to meet deadlines consistently
- Reduced company expenses by developing and implementing standardized sales pricing list
- Exceeded sales goals by 15 % for three consecutive quarters
Office Manager
BWI Custom Cabinets
Las Vegas, NV
09.2009 - 11.2010
- Coordinated daily office operations for team of 15-20 employees, ensuring smooth workflow and communication
- Managed daily office operations and maintained a productive work environment.
- Delivered administrative and operational support to company owners, facilitating decision-making and project execution
Secretary / Runner
Ace Painting & Drywall
Las Vegas, NV
08.2008 - 04.2009
- Managed incoming and outgoing calls, facilitating effective communication and providing general administrative support.
- Prepared and maintained project documentation, including contracts and invoices.
- Assisted with payroll processing, vendor purchase orders and daily accounting transactions
Education
Skills
- Client retention strategies
- CRM software
- Data entry skills
- Billing procedures
- Microsoft Office
- Organization and time management
- Schedule coordination
- Research proficiency
- Problem solving abilities
Timeline
Customer Account Specialist - Lightning Tree Tech
02.2017 - 10.2017
Customer Service Field Representative - Vision / ION Solar
06.2015 - 10.2015
Administrative Assistant - Southwestern Custom Construction
08.2013 - 10.2013
Regional Account Manager - Sting Alarm
10.2012 - 06.2013
Operations Manager - Las Vegas Printing Experts
09.2011 - 09.2012
Office Manager - BWI Custom Cabinets
09.2009 - 11.2010
Secretary / Runner - Ace Painting & Drywall
08.2008 - 04.2009
Academy For Individual Studies - ,