Arielle Jerry
Laplace,LA
Summary
Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.
Overview
13
13
years of professional experience
Work History
Receptionist
Certified Safety
Garyville, LA
09.2016 - 03.2020
- Provide administrative support in a fast-paced office environment
- Manage scheduling and confirm appointments for staff and new hires
- Handle high-volume incoming calls and direct appropriately
- Screen visitors and maintain secure access procedures
- Process and distribute mail, deliveries, and packages daily
- Maintain visitor logs and issue badges in compliance with safety protocols
- Create monthly reports using Excel
- Scan, digitize, and enter documents into company systems
- Greeted visitors and clients, ensuring a welcoming environment at Certified Safety.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Greeted visitors and clients with professionalism and warmth.
Receptionist (Turnaround)
PK Safety
El Dorado, KS
08.2016 - 09.2016
- Scheduled meetings and appointments for supervisors and clients
- Maintained a clean and professional reception area
- Organized files and office documentation
- Answered and routed calls on a multi-line phone system
- Ensured calendars remained accurate and up to date
Receptionist
Certified Safety
Gonzales, LA
07.2013 - 10.2015
- Supported daily office operations in a high-volume environment
- Scheduled and confirmed appointments and meetings
- Managed incoming calls and transferred efficiently
- Handled mail distribution and shipping processes
- Communicated with clients via phone, email, and mail
- Resolved customer concerns or escalated issues when necessary
Sales Associate
JCPenney
Metairie, LA
04.2012 - 06.2013
- Delivered excellent customer service to increase satisfaction
- Processed transactions using POS systems
- Balanced cash drawer and resolved discrepancies
- Maintained organized and stocked sales floor
Team Lead / Front End
Petco
Metairie, LA
06.2007 - 08.2012
- Supervised front-end operations and supported team performance
- Resolved customer complaints and ensured positive experiences
- Assisted with training and onboarding staff
- Maintained accurate records and data entry
- Monitored animal care updates and reported changes
Education
Associate of Arts - Business Administration
University of New Orleans
New Orleans, LASkills
- Calendar Management
- Customer Service
- Administrative Support
- Data Entry & Excel
- Multi-line Phone Systems
- Cash Handling
- Office Operations
- Communication
- Attention to Detail
- Appointment scheduling
Timeline
Receptionist
Certified Safety
09.2016 - 03.2020
Receptionist (Turnaround)
PK Safety
08.2016 - 09.2016
Receptionist
Certified Safety
07.2013 - 10.2015
Sales Associate
JCPenney
04.2012 - 06.2013
Team Lead / Front End
Petco
06.2007 - 08.2012
Associate of Arts - Business Administration
University of New Orleans