Arielle Marion
Holly Springs,MS
Summary
Healthcare administration and public health professional with a background in patient access, call handling, and scheduling support. Handles patient registration, insurance verification, EHR navigation, and secure intake processes while keeping records accurate and supporting timely care.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Patient Access Specialist (Contracted)
Alliance Healthcare System
Holly Springs, MS
01.2022 - 03.2024
- Registered emergency department patients, ensuring accurate demographics, emergency contacts, and clinical routing details were entered to facilitate timely care.
- Collected insurance authorizations, checked coverage benefits, and processed copayments and point-of-service payments.
- Reviewed consent forms, registration documents, policy disclosures, and medical records to support efficient intake workflows.
- Followed HIPAA privacy rules and protected patient information during interactions and record handling.
Call Center Representative
Northeast Mississippi Healthcare Inc.
Remote
05.2015 - 01.2019
- Managed incoming calls, efficiently routing questions, clinical messages, and document requests to appropriate care teams.
- Coordinated patient visit scheduling across multiple specialties, ensuring provider calendars remained organized and minimizing conflicts.
- Facilitated remote patient scheduling across multiple specialties, maintaining organized provider calendars and reducing scheduling conflicts.
- Collected, checked, and updated patient intake forms, demographic information, and primary and secondary insurance details.
- Protected patient privacy and secure data handling in full alignment with HIPAA regulations and public health guidelines.
Education
Master of Science - Public Health
The University of Mississippi
Oxford, MS05-2026
Bachelor of Science - Healthcare Leadership
The University of Memphis
Memphis, TN05-2024
Certification - Medical Assisting
Delta Technical College
Horn Lake, MS12-2014
High School Diploma -
Holly Springs High School
Holly Springs, MS05-2007
Skills
- Patient intake
- Patient appointment scheduling
- Call routing
- High-volume call management
- Healthcare administration
- Technical Skills: Health Informatics, Electronic Health Records (EHR) Navigation, Microsoft 365 (Word, Excel, PowerPoint, Teams) Can Type 50 WPM
- Patient advocacy
Certification
- NCMA Certified Medical Assistant
Timeline
Patient Access Specialist (Contracted)
Alliance Healthcare System
01.2022 - 03.2024
Call Center Representative
Northeast Mississippi Healthcare Inc.
05.2015 - 01.2019
Master of Science - Public Health
The University of Mississippi
Bachelor of Science - Healthcare Leadership
The University of Memphis
Certification - Medical Assisting
Delta Technical College
High School Diploma -
Holly Springs High School