Arielle Rojas
DeBary,Florida
Summary
Dynamic customer service professional with proven reliability and a strong ability to maintain composure in high-pressure situations at Caffe Di Riverwalk. Skilled in cash register operation and actively listening to customer needs, ensuring satisfaction and swift resolution of concerns while promoting a welcoming environment. Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Caffe Di Riverwalk
Sanford, FL
02.2024 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
University High School
1000 W Rhode Island Avenue05-2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Product knowledge
- Up-selling techniques
- Multitasking and organization
- Cleaning and sanitizing
Certification
911 Safety Telecommunicator
CPR Certified
Timeline
Customer Service Cashier
Caffe Di Riverwalk
02.2024 - Current
High School Diploma -
University High School