Arielle Russell
Summary
Dedicated and adaptable Field Service Technician with hands-on experience at Burroughs specializing in ATMs and smart safes. Proficient in uploading software, handling hardware, and maintaining the integrity of sensitive information. Possesses strong customer service skills with a background in assisting with health insurance at Willis Towers Watson. Completed an Associate's Degree in Anthropology at Southwestern College and gained additional computer experience at the California Institute of Art and Technology. Eager to learn new tech skills and acquire certifications to contribute effectively in a challenging tech environment.
Overview
3
3
years of professional experience
Work History
Field Service Technician
Burroughs
08.2022 - Current
- Excelled in maintaining and troubleshooting ATMs and smart safes
- Successfully managed software uploads and ensured the integrity of hardware.
Health benefits representative
Willis Towers Watson
10.2020 - 09.2021
- Provided customer service assistance, particularly in the health insurance domain.
Education
Associate's in Anthropology -
Southwestern College
Coursework in Computer Science -
California Institute of Art and Technology
Skills
- ATM and Smart Safe Technology: Extensive experience in handling hardware and uploading software Maintenance and troubleshooting skills for ATMs and smart safes
- Computer Hardware: Proficient in computer hardware maintenance
- Data Security: Skilled in handling sensitive information securely
- Technical Proficiency: Hands-on experience in ATM and smart safe technology
- Customer Service: Effective communication skills developed in a customer-centric role
- Adaptability: Demonstrated ability to conquer new challenges
Areas For Growth
Certifications and Skill Development: Aspiring to learn new tech skills and acquire certifications.
Conclusion
Eager to bring a unique blend of technical expertise, customer service skills, and a commitment to learning into a dynamic tech environment. Enthusiastic about the opportunity to contribute to the success of a forward-thinking company and to invest in continuous personal and professional development.
Timeline
Field Service Technician
Burroughs
08.2022 - Current
Health benefits representative
Willis Towers Watson
10.2020 - 09.2021
Associate's in Anthropology -
Southwestern College
Coursework in Computer Science -
California Institute of Art and Technology