Arielle Trujillo
McKinney,TX
Summary
Dynamic, result oriented young professional with leadership experience at FC Dallas and Dutch Bros, recognized for exceptional leadership skills, innovative thinking, and the ability to build strong, lasting relationships. Proven success in driving player development, enhancing customer satisfaction, and improving team performance through creative training programs, operational improvements, and effective communication. Adept at solving challenges with an outside-the-box approach while fostering a positive, high performing team environment focused on accountability, collaboration, and results.
Overview
2
2
years of professional experience
Work History
Shift Leader
Dutch Bros
Prosper, TX
07.2024 - Current
- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Trained and mentored new team members on company standards and best practices.
- Implemented process improvements to enhance speed of service during busy shifts.
- Fostered positive team environment through effective communication and support initiatives.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Assistant Soccer Coach
FC Dallas
Frisco, TX
08.2024 - Current
- Assisted in developing training programs to enhance player skills and teamwork.
- Analyzed game footage to identify areas for player improvement and strategy adjustments.
- Supported head coach in planning and executing practice sessions for optimal performance.
- Mentored junior players, fostering skill development and team cohesion.
- Collaborated with coaching staff to devise game strategies based on opponent analysis.
- Evaluated player performance during games, providing constructive feedback for growth.
- Implemented drills that improved players' technical skills and match readiness.
- Successfully fostered strong team camaraderie and a positive culture by organizing engaging team-building and bonding events that strengthened relationships, collaboration, and overall team performance.
Education
High School Diploma -
Vista Murrieta High School
Murrieta, CA06.2023
Skills
- Team management
- Motivational
- Attention to detail
- Problem-solving abilities
- Reliability
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Leadership development
Timeline
Assistant Soccer Coach
FC Dallas
08.2024 - Current
Shift Leader
Dutch Bros
07.2024 - Current
High School Diploma -
Vista Murrieta High School