Sherea Harper

Led daily operations, directing and supporting team members to achieve objectives. Trained and assisted employees with company procedures, customer service, and workplace expectations. Monitored employees' performance and helped maintain a productive, professional work environment. Handled customers concerns and resolved issues efficiently. Assisted team members with various tasksisted with closing and opening store, cash handling. Ensure food safety, sanitation, and company standards are consistently maintained. Monitor inventory and supplies and assist with ordering and stocking as needed. Maintain compliance with food safety regulations and company policies.

• Implemented workflow improvements that reduced processing time and increased overall productivity.
• Supervised daily operations, ensuring adherence to safety protocols and operational standards.
• Trained and mentored team members on best practices for efficiency and customer service.
• Implemented scheduling adjustments to optimize staffing levels during peak hours.

Delivered friendly and efficient customer service in fast-paced restaurant environment, enhancing customer satisfaction. Prepared food and beverages while following company recipe and food safety standards. Operated POS/cash register, processing customer transactions accurately to ensure smooth service. Maintained clean and sanitary work area, adhering to health and safety requirements to support overall restaurant hygiene. Restocked supplies and assisted with inventory and daily restaurant operations. Worked effectively as part of a team while maintaining productivity during busy periods.

Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.

Operated point-of-sale system accurately, processing transactions efficiently and minimizing wait times.

Collaborated with team to maintain cleanliness and organization of dining and kitchen areas, adhering to safety standards.

Prepared products and materials for shipment and distribution. Verified quantities, labels and product information for accuracy. Maintained organized inventory and storage areas. Followed workplace safety procedures and company guidelines. Worked efficiently while meeting productivity expectations. Assisted with receiving, sorting, packing, and staging materials. Collaborated with team members to streamline workflow processes, contributing to enhanced operational efficiency. Maintained a safe work environment by following proper safety protocols and conducting regular inspections. Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed. Used hand-held scanners and physical logs to accurately track item movements.

Operated forklifts and pallet jacks to efficiently transport materials within distribution center.

Ensured accurate inventory management through regular cycle counts and audits.

Collaborated with team members to streamline loading and unloading processes, enhancing workflow efficiency.