Arielle Wiedeman
Winter Garden,FL
Summary
Dedicated customer service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships.
Overview
8
8
years of professional experience
Work History
Merchandise Cast Member
Walt Disney World Resort
Lake Buena Vista, FL
08.2025 - Current
- Delivered exceptional service by engaging with guests and addressing inquiries promptly.
- Trained new merchandise cast members on operational procedures and customer service excellence.
- Resolved guest concerns proactively, contributing to overall guest satisfaction and loyalty initiatives.
- Handled cash transactions accurately while employing excellent customer service techniques for positive experiences.
- Boosted employee morale through consistent recognition of team accomplishments and encouraging open communication channels among all staff members.
- Assisted in inventory management, restocking merchandise, and tracking stock levels effectively.
- Operated point-of-sale systems efficiently to process transactions accurately and swiftly.
Student Staff Film Producer
Palm Beach Atlantic University College of the Arts
West Palm Beach, FL
04.2022 - 05.2025
- Developed production schedules to streamline workflows and enhance project timelines.
- Collaborated with directors and crew to ensure alignment on creative vision and execution.
- Managed budget allocations, optimizing resources for various film projects.
- Coordinated logistics for filming locations, securing permits and necessary equipment.
- Coordinated cross-functional departments such as art direction, cinematography, costume design ensuring cohesion between all elements of the film.
- Managed location scouting efforts to identify visually stunning settings that enhanced overall cinematic impact while adhering to budget constraints.
- Increased film production efficiency by streamlining pre-production processes and optimizing communication among team members.
- Managed budgets and resources effectively, ensuring timely completion of projects within allocated funds.
Sales Associate
Club Pilates Franchise LLC
Delray Beach, FL
07.2024 - 12.2024
- Assisted customers in selecting classes and memberships, ensuring a positive experience.
- Processed transactions accurately using point-of-sale system to enhance efficiency.
- Maintained cleanliness and organization of studio to support operational standards.
- Educated clients on class schedules and promotional offers to drive engagement.
- Monitored inventory levels of retail products, facilitating timely restocking efforts.
- Communicated with Members and non-Members via phone call, maintaining professionalism while providing information and answering questions.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Barista
Starbucks
Greeley, CO
05.2023 - 10.2023
- Operated point-of-sale system efficiently, ensuring accurate order processing and cash handling.
- Collaborated with team members to optimize workflow during peak hours, enhancing overall efficiency.
- Assisted in promotional events, effectively communicating product knowledge to drive sales initiatives.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Baker
Crumbl Cookies
Greeley, CO
05.2021 - 08.2021
- Complied with health and safety codes to protect staff and customers.
- Packaged baked goods.
- Mixed and balled various cookie doughs in batches.
- Resolved customer concerns with positive approach and constructive strategies.
- Established merchandising, sales and profit objectives to drive business success.
- Cleaned and maintained kitchen equipment and oven.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
Busser
Candlelight Dinner Theater
Johnstown , CO
12.2018 - 03.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Communicated closely with servers to fully understand special orders for customers.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Produced high volume covers per day and maintained near-perfect customer satisfaction scores.
Education
Bachelor of Arts - Cinema Arts
Palm Beach Atlantic University
West Palm Beach, FL05-2025
High School Diploma -
Resurrection Christian High School
Loveland, CO05-2021
Skills
- Problem resolution
- Complaint handling
- Client relations
- Customer satisfaction measurement
- Professional telephone demeanor
- Follow-up skills
- Product knowledge
- Order processing
- Appointment scheduling
- Listening skills
- Multi-tasking strength
- Problem-solving
Timeline
Merchandise Cast Member
Walt Disney World Resort
08.2025 - Current
Sales Associate
Club Pilates Franchise LLC
07.2024 - 12.2024
Barista
Starbucks
05.2023 - 10.2023
Student Staff Film Producer
Palm Beach Atlantic University College of the Arts
04.2022 - 05.2025
Baker
Crumbl Cookies
05.2021 - 08.2021
Busser
Candlelight Dinner Theater
12.2018 - 03.2019
High School Diploma -
Resurrection Christian High School
Bachelor of Arts - Cinema Arts
Palm Beach Atlantic University