Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
Work History
Self Storage Property Manager
Kleege Enterprises
San Diego, CA
12.2019 - Current
Managed 300 unit storage facility plus 40 boat/motorhomes etc. parking.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Collected rent payments, thru the mail, over the phone as well as automatic payments. Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs and cleanliness, to have rent ready units.
Maintained original leases and renewal documents in digital and hardcopy format for property management office. Preformed audits on all documents monthly.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects always with safety in mind.
Introduced and recommended proper sizes to prospective tenants and types of units and specials available. Performed tours of premises.
Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
Developed and executed plan to achieve and maintain 94% or better rate of occupancy.
Exceeded profit over last year repeatedly.
All duties pertaining to bank deposits and accuracy of EOM reconciliation.
Self Storage Property Manager
Public Storage
San Diego, CA
07.2016 - 12.2019
Managed 1100 unit facility.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify unit left in a rental state.
Maintained original leases and renewal documents in digital and hardcopy format for property management office following all guidelines.
Monitored timely receipt and reconciliation of rent collections, taking payments by phone, thru our website, over the phone and automatic payments in accordance with landlord and resident statutes.
Coordinated with janitorial on landscape maintenance and upkeep.
Maintained sufficient number of units market-ready for lease.
Developed and executed plan to achieve and maintain 95% or better rate of occupancy.
Handle all tenant issues and concerns.
Handled and followed proper protocol in all aspects of auctions.
Store Manager
Goodwill Industries Of San Diego County
San Diego, CA
02.2013 - 04.2018
Managed inventory control, cash control and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Completed point of sale opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Rotated merchandise and displays to feature new products and promotions.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Protected store from loss or theft by setting and enforcing clear security policies.
Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
Bolstered sales volume by implementing incentive program and initiating advanced employee training.