Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aries Dado

Los Angeles,CA

Summary

Proven professional with a strong work ethic and excellent customer service skills, honed through diverse roles at companies like Uber. Adept at time management and safe driving practices, consistently exceeding performance goals. Skilled in problem-solving and multitasking, I've significantly improved customer satisfaction and operational efficiency.

Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.

Experienced with maintaining high standards of kitchen cleanliness and hygiene. Utilizes efficient dishwashing techniques to support kitchen operations. Knowledge of health and safety regulations, ensuring compliance and clean environment.

Kitchen professional with experience in maintaining cleanliness and hygiene standards in fast-paced environments. Known for consistent performance and supporting kitchen operations effectively. Reliable team member with focus on collaboration and adaptability, ensuring smooth kitchen workflow.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Experienced with providing exceptional guest services and ensuring welcoming environment. Utilizes strong communication and problem-solving skills to address guest needs effectively. Track record of fostering positive guest experiences and maintaining high service standards.

Service-oriented hospitality professional with track record of ensuring guest satisfaction and maintaining high standards. Known for strong focus on teamwork and achieving results, adaptable to changing needs. Expertise in managing guest requests and resolving issues with positive attitude.

Overview

9
9
years of professional experience

Work History

Driver

Uber
06.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Concierge /Unarmed Security Officer

Bionic Protective Sercvices
06.2020 - 10.2023
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Maintained front desk's concierge book to provide visitors with access to relevant local information.
  • Improved overall guest satisfaction by consistently exceeding expectations in all aspects of concierge services.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
  • Maximized guest satisfaction by promptly addressing concerns and resolving issues.
  • Developed relationships with local businesses to secure discounts and special access for guests.
  • Oversaw management of lost and found items, reuniting guests with their belongings and fostering trust.
  • Managed reservations for exclusive events, increasing guest engagement and satisfaction.

Door-to-Door Sales Representative

Kirby Vacuum Sales & Service
07.2018 - 09.2018
  • Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
  • Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
  • Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
  • Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
  • Exceeded monthly sales quotas by employing persuasive communication techniques and product knowledge expertise.
  • Generated new leads for the sales team by conducting thorough market research and identifying target neighborhoods.

Dishwasher /Apprentice Baker

Souplantation
03.2016 - 03.2018
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.

Education

High School Diploma -

Hollywood High School
Hollywood, CA

Skills

  • Time management
  • Licensed Driver
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • Highly adaptable
  • Strong work ethic
  • Effective problem solving
  • Excellent multitasking
  • Proactive attitude

Timeline

Driver

Uber
06.2023 - Current

Concierge /Unarmed Security Officer

Bionic Protective Sercvices
06.2020 - 10.2023

Door-to-Door Sales Representative

Kirby Vacuum Sales & Service
07.2018 - 09.2018

Dishwasher /Apprentice Baker

Souplantation
03.2016 - 03.2018

High School Diploma -

Hollywood High School
Aries Dado